Real-time
Two-way sync
Changes in Atlassian or Twilio instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Atlassian to Twilio integration — real-time, two-way sync
Keep Atlassian and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Atlassian and Twilio
Stop re-entering the same information in Atlassian and Twilio: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Workflows and Statuses, Users and Groups, Confluence Pages, Confluence Spaces in Atlassian with Incoming Phone Numbers, Outgoing Caller IDs, Accounts, Roles in Twilio in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- Create Jira issues from records in other systems, such as onboarding tasks generated from a closed-won CRM deal.
- Keep Jira and a second tracker (for example a customer's Jira instance) aligned during co-delivery projects.
- Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
- Push Twilio usage records into a finance database for per-customer communication cost allocation.
Where Twilio is where the team documents or plans: keep its data fed
Information that originates in Atlassian stays current in Twilio instead of going stale after a one-time paste.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
What you can sync between Atlassian and Twilio
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | Twilio objects | |
|---|---|---|
| Issue Comments Threaded discussion synced into linked tickets in external systems. | Roles Synced with incremental and full sync per the Stacksync docs. | |
| Attachments Files on issues mirrored to paired records where needed. | Addresses Synced with incremental and full sync per the Stacksync docs. | |
| Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. | Flows Synced with incremental and full sync per the Stacksync docs. | |
| Workflows and Statuses Status transitions mapped to stages in the paired system. | Usage Records Aggregated usage and spend data synced into finance systems for cost tracking. | |
| Users and Groups Assignees and reporters matched to identities in other tools. | Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases. | |
| Confluence Pages Documentation content readable and writable through the Confluence REST API. | Messaging Services Synced with incremental and full sync per the Stacksync docs. |
What ships with Atlassian ⇄ Twilio
Connect Atlassian and Twilio for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Twilio connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or Twilio record.
Observability
Monitoring
Track your Atlassian ⇄ Twilio sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and Twilio.
How the Atlassian and Twilio connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
Twilio
- Integration surface
- REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
- Authentication
- Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
- Change detection
- Status callback webhooks per message and call, plus polling of resource lists for backfill
- Capabilities
- read · write · webhooks
How it works
How to connect Atlassian to Twilio — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
Twilio
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ TwilioCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian TwilioCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and Twilio integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and Twilio: authenticate both systems, choose the objects to sync (such as Atlassian's Issue Comments and Attachments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Atlassian and Twilio records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Atlassian and Twilio connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Atlassian–Twilio integration in-house.
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Yes — Stacksync ships production-grade connectors for both Atlassian and Twilio. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Atlassian: Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill. On Twilio: Status callback webhooks per message and call, plus polling of resource lists for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Atlassian side: Workflows and Statuses, Users and Groups, Confluence Pages, Confluence Spaces, plus custom fields where Atlassian exposes them. On the Twilio side: Incoming Phone Numbers, Outgoing Caller IDs, Accounts, Roles. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and Twilio.
Popular · 8 of 386
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Atlassian ⇄ Microsoft Teams -
Atlassian ⇄ NextGen Healthcare -
Atlassian ⇄ Orderful -
Atlassian ⇄ Resend -
Twilio ⇄ eClinicalWorks -
Twilio ⇄ Full Enrich -
Twilio ⇄ Google Sheets -
Twilio ⇄ Klaviyo
No integrations match .
