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Business productivity ⇄ Accounting and finance

Atlassian to Rillet integration — real-time, two-way sync

Keep Atlassian and Rillet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Atlassian and Rillet

Connect the financial records in Rillet with the work happening in Atlassian, so both stay current without exports or copy-paste.

Rillet holds the financial truth: who the customers are, what they were billed, what they paid. Atlassian is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.

Stacksync keeps Invoice Payment, Charge, Reimbursement, Custom Field in Rillet and Issue Comments, Attachments, Custom Fields, Workflows and Statuses in Atlassian in sync, bi-directionally and in real time. Whatever records Atlassian keeps and whatever events it produces, the overlap with Rillet is mapped field by field, and a change on either side shows up on the other within seconds.

There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.

Common use cases

  • Sync AR and collection status back to customer success tools ahead of renewals.
  • Keep customers and invoices aligned between Rillet and a CRM so finance and sales work from the same account records.
  • Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
  • Mirror Jira projects into a SQL database for engineering throughput and SLA reporting.

Where Atlassian is a docs or knowledge workspace: reference data kept fresh

Figures teams rely on, like customer status or outstanding balances, stay current wherever Atlassian surfaces them instead of going stale after a one-time paste.

Where Atlassian handles customer conversations: billing context in view

Front-line teams see invoice and payment status from Rillet next to the customer they are helping, without logging into the finance system.

Where Atlassian collects payments or triggers charges: events land in Rillet

Payment and charge activity flows into Rillet as it happens, so the books reflect reality without manual reconciliation.

What you can sync between Atlassian and Rillet

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Atlassian objects Rillet objects
Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. Account Synced with incremental and full sync per the Stacksync docs.
Workflows and Statuses Status transitions mapped to stages in the paired system. Customer Synced with incremental and full sync per the Stacksync docs.
Users and Groups Assignees and reporters matched to identities in other tools. Vendor Synced with incremental and full sync per the Stacksync docs.
Confluence Pages Documentation content readable and writable through the Confluence REST API. Invoice Synced with incremental and full sync per the Stacksync docs.
Confluence Spaces Namespaces that scope page syncs and permissions. Credit Memo Synced with incremental and full sync per the Stacksync docs.
Jira Issues The central work item, synced two-way with CRMs, support desks, and other trackers. Bill Synced with incremental and full sync per the Stacksync docs.
What ships with Atlassian ⇄ Rillet

Connect Atlassian and Rillet for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Rillet connection.

Real-time

Two-way sync

Changes in Atlassian or Rillet instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Atlassian or Rillet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Atlassian or Rillet record.

Observability

Monitoring

Track your Atlassian ⇄ Rillet sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Atlassian and Rillet.

How the Atlassian and Rillet connectors work

Atlassian

Integration surface
REST APIs per product (Jira Cloud and Confluence Cloud)
Authentication
OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
Change detection
Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
Capabilities
read · write · webhooks

Rillet

Integration surface
REST API (OpenAPI-specified, with production and sandbox environments)
Authentication
API key generated in Rillet (Organization Setting -> API Access); uncheck Read Only for bidirectional sync, check Read Only for one-way sync
Change detection
Near real-time updates via change tracking; incremental sync per object, with delete detection (some objects checked every 1h or 4h)
Capabilities
read · write · CDC · webhooks
Rate limits
Subject to the platform's API rate limits.
Rillet setup guide
How it works

How to connect Atlassian to Rillet — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Atlassian and Rillet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Atlassian connected
    Rillet connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Atlassian and Rillet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Atlassian ⇄ Rillet
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Atlassian Rillet
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Atlassian and Rillet integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and Rillet.

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