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ERP ⇄ Business productivity

Sage X3 to Twilio integration — real-time, two-way sync

Keep Sage X3 and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Sage X3 and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Sage X3.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Messages, Messaging Services, Calls, Incoming Phone Numbers in Twilio with Deliveries, Business Partners (Customers and Suppliers), Products, Sales Orders in Sage X3 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
  • Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
  • Publish per-site stock levels to storefronts and a WMS on a schedule.
  • Replicate GL journals and sales history to a warehouse for multi-company, multi-legislation reporting.

Where Sage X3 is the HR or people system of record

Worker and organization data from Sage X3 stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Twilio faces customers and Sage X3 carries account records

Order, invoice, or account status from Sage X3 appears alongside the customer in Twilio, so front-line teams answer from live data.

What you can sync between Sage X3 and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Sage X3 objects Twilio objects
Sales Orders Order documents written from external channels and read for fulfillment status. Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems.
Purchase Orders Procurement documents synced with supplier-facing systems. Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs.
Work Orders Production orders read by MES and scheduling integrations. Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs.
Stock / Inventory by site On-hand and allocated quantities per site, synced to storefronts and WMS. Accounts Synced with incremental and full sync per the Stacksync docs.
Bills of Material Product structures read for planning and costing. Roles Synced with incremental and full sync per the Stacksync docs.
GL Journals Financial entries replicated to warehouses for group reporting. Addresses Synced with incremental and full sync per the Stacksync docs.
What ships with Sage X3 ⇄ Twilio

Connect Sage X3 and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Sage X3–Twilio connection.

Real-time

Two-way sync

Changes in Sage X3 or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Sage X3 or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Sage X3 or Twilio record.

Observability

Monitoring

Track your Sage X3 ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Sage X3 and Twilio.

How the Sage X3 and Twilio connectors work

Sage X3

Integration surface
SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem
Authentication
Dedicated web-service user credentials (Basic auth) against configured connection pools
Change detection
Scheduled polling; no general webhook surface on the classic web services layer
Capabilities
read · write

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Sage X3 to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Sage X3 and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Sage X3 connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Sage X3 and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Sage X3 ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Sage X3 Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Sage X3 and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Sage X3 and Twilio.

Popular · 8 of 386
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