Real-time
Two-way sync
Changes in Freshsales or SAP Business ByDesign instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Freshsales to SAP Business ByDesign integration — real-time, two-way sync
Keep Freshsales and SAP Business ByDesign in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Freshsales and SAP Business ByDesign
Close the gap between front office and back office: Freshsales and SAP Business ByDesign share customers and status in real time, in both directions.
Freshsales holds the customer relationship; SAP Business ByDesign runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Accounts, Deals, Tasks, Appointments in Freshsales with Business Partners (Accounts), Contacts, Sales Orders, Customer Invoices in SAP Business ByDesign field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Push product-qualified leads from the warehouse into Freshsales as contacts with lifecycle stages set.
- Keep Freshsales accounts aligned with a billing system so plan and revenue fields stay current.
- Create sales orders in ByDesign from e-commerce or CPQ systems and sync order and delivery status back.
- Replicate customer invoices into a reporting database or collections tool without manual exports.
Where SAP Business ByDesign handles order-to-cash: closed-won flows through
A deal won in Freshsales creates or updates the customer in SAP Business ByDesign with clean data, so fulfillment and invoicing start without re-entry.
Where SAP Business ByDesign is the finance system of record: money status on the account
Invoice and payment state from SAP Business ByDesign shows on the account in Freshsales, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Freshsales and SAP Business ByDesign
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshsales objects | SAP Business ByDesign objects | |
|---|---|---|
| Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. | Business Partners (Accounts) Customer and supplier master data synced with CRMs and procurement tools. | |
| Accounts Company records kept aligned with billing, ERP, and warehouse tables. | Contacts Person records linked to accounts, aligned with CRM contact objects. | |
| Deals Pipeline records synced to a warehouse for revenue reporting. | Sales Orders Order documents created from external channels and read for status. | |
| Tasks Rep to-dos created from external triggers or synced for productivity reporting. | Customer Invoices Billing documents synced outward for collections and CRM visibility. | |
| Appointments Scheduled meetings readable for activity analytics. | Materials / Products Item master data aligned with e-commerce and inventory systems. | |
| Notes Free-text records attached to contacts, accounts, and deals. | Purchase Orders Procurement documents exchanged with supplier systems. |
What ships with Freshsales ⇄ SAP Business ByDesign
Connect Freshsales and SAP Business ByDesign for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–SAP Business ByDesign connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshsales or SAP Business ByDesign data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshsales or SAP Business ByDesign record.
Observability
Monitoring
Track your Freshsales ⇄ SAP Business ByDesign sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshsales and SAP Business ByDesign.
How the Freshsales and SAP Business ByDesign connectors work
Freshsales
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by Freshworks plan
SAP Business ByDesign
- Integration surface
- SOAP web services plus OData services for analytical and custom data access
- Authentication
- Basic authentication over TLS for service users; OAuth-based options exist for certain scenarios
- Change detection
- Polling on last-changed timestamps; the platform does not offer a general webhook surface
- Capabilities
- read · write
How it works
How to connect Freshsales to SAP Business ByDesign — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshsales and SAP Business ByDesign with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshsales
connected
SAP Business ByDesign
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshsales and SAP Business ByDesign objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshsales ⇄ SAP Business ByDesignCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshsales SAP Business ByDesignCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshsales and SAP Business ByDesign integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Freshsales and SAP Business ByDesign: authenticate both systems, choose the objects to sync (such as Freshsales's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Freshsales and SAP Business ByDesign: Where SAP Business ByDesign handles order-to-cash: closed-won flows through; Where SAP Business ByDesign is the finance system of record: money status on the account; One customer master. A deal won in Freshsales creates or updates the customer in SAP Business ByDesign with clean data, so fulfillment and invoicing start without re-entry.
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Freshsales: REST API. Authentication: API key sent as a Token authorization header. SAP Business ByDesign: SOAP web services plus OData services for analytical and custom data access. Authentication: Basic authentication over TLS for service users; OAuth-based options exist for certain scenarios. Stacksync manages authentication, retries, and rate limits on both sides.
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Freshsales: List access runs through views (saved filters): the API returns contacts or deals per view, which shapes how full extracts and incremental pulls are structured. SAP Business ByDesign: The integration surface is primarily SOAP web services organized around ByDesign's business object model, with OData services available for reporting-style access. Stacksync's field mapping accounts for these differences between Freshsales and SAP Business ByDesign without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshsales and SAP Business ByDesign records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshsales and SAP Business ByDesign.
Popular · 8 of 386
- Freshsales ⇄ SAP S/4HANA
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Freshsales ⇄ Odoo -
Freshsales ⇄ Blue Yonder WMS -
Freshsales ⇄ Brightpearl -
SAP Business ByDesign ⇄ Kommo -
SAP Business ByDesign ⇄ Kustomer -
SAP Business ByDesign ⇄ Nimble -
SAP Business ByDesign ⇄ Nutshell
No integrations match .
