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CRM ⇄ ERP

Freshsales to Odoo integration — real-time, two-way sync

Keep Freshsales and Odoo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Freshsales and Odoo

Close the gap between front office and back office: Freshsales and Odoo share customers and status in real time, in both directions.

Freshsales holds the customer relationship; Odoo runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tasks, Appointments, Notes, Sales activities in Freshsales with Purchase Orders (purchase.order), Inventory Transfers (stock.picking), Employees (hr.employee), Projects and Tasks (project.project / project.task) in Odoo field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Keep Freshsales accounts aligned with a billing system so plan and revenue fields stay current.
  • Sync sales activities and appointments into analytics tools for rep productivity reporting.
  • Push e-commerce orders into Odoo as sales orders and sync fulfillment status back.
  • Mirror invoices and journal entries into a warehouse for consolidated financial reporting across entities.

Where Odoo is the finance system of record: money status on the account

Invoice and payment state from Odoo shows on the account in Freshsales, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Odoo manages people and org data: keep Freshsales aligned

Owners, territories, and org structure informed by Odoo stay current in Freshsales.

What you can sync between Freshsales and Odoo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshsales objects Odoo objects
Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. Inventory Transfers (stock.picking) Delivery and receipt operations synced for fulfillment visibility.
Accounts Company records kept aligned with billing, ERP, and warehouse tables. Employees (hr.employee) HR records read for directory and provisioning syncs.
Deals Pipeline records synced to a warehouse for revenue reporting. Projects and Tasks (project.project / project.task) Work items synced with external project tools.
Tasks Rep to-dos created from external triggers or synced for productivity reporting. Contacts (res.partner) The unified person/company record used across sales, invoicing, and purchasing; the anchor for CRM syncs.
Appointments Scheduled meetings readable for activity analytics. Sales Orders (sale.order) Quotations and confirmed orders synced with e-commerce and external CRMs.
Notes Free-text records attached to contacts, accounts, and deals. Invoices (account.move) Customer invoices and journal entries synced with accounting and reporting tools.
What ships with Freshsales ⇄ Odoo

Connect Freshsales and Odoo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–Odoo connection.

Real-time

Two-way sync

Changes in Freshsales or Odoo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshsales or Odoo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshsales or Odoo record.

Observability

Monitoring

Track your Freshsales ⇄ Odoo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshsales and Odoo.

How the Freshsales and Odoo connectors work

Freshsales

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan

Odoo

Integration surface
XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink)
Authentication
Database user credentials or per-user API keys
Change detection
Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules
Capabilities
read · write · webhooks
Rate limits
Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits
How it works

How to connect Freshsales to Odoo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshsales and Odoo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshsales connected
    Odoo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshsales and Odoo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshsales ⇄ Odoo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshsales Odoo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Freshsales and Odoo integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshsales and Odoo.

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