Real-time
Two-way sync
Changes in Gorgias or Odoo instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gorgias to Odoo integration — real-time, two-way sync
Keep Gorgias and Odoo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Odoo
Close the gap between front office and back office: Gorgias and Odoo share customers and status in real time, in both directions.
Gorgias holds the customer relationship; Odoo runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Custom fields, Tickets, Messages, Customers in Gorgias with Purchase Orders (purchase.order), Inventory Transfers (stock.picking), Employees (hr.employee), Projects and Tasks (project.project / project.task) in Odoo field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
- Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- Sync employee records from an HR system of record into Odoo for expense and timesheet workflows.
- Sync Odoo contacts and CRM leads with an external CRM when sales runs outside Odoo but invoicing stays in it.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Odoo manages people and org data: keep Gorgias aligned
Owners, territories, and org structure informed by Odoo stay current in Gorgias.
Where Odoo handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in Odoo with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Gorgias and Odoo
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Odoo objects | |
|---|---|---|
| Messages Individual inbound and outbound messages attached to a ticket. | Contacts (res.partner) The unified person/company record used across sales, invoicing, and purchasing; the anchor for CRM syncs. | |
| Customers Unified shopper profiles that merge identities across connected stores. | Sales Orders (sale.order) Quotations and confirmed orders synced with e-commerce and external CRMs. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Invoices (account.move) Customer invoices and journal entries synced with accounting and reporting tools. | |
| Tags Categorize tickets for routing and downstream analytics. | Products (product.template / product.product) Catalog and variant data distributed to storefronts and quoting tools. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | CRM Leads (crm.lead) Leads and opportunities synced with marketing and enrichment systems. | |
| Events Activity records useful for auditing what happened on a ticket. | Purchase Orders (purchase.order) Procurement documents shared with supplier-facing systems. |
What ships with Gorgias ⇄ Odoo
Connect Gorgias and Odoo for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Odoo connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Odoo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Odoo record.
Observability
Monitoring
Track your Gorgias ⇄ Odoo sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Odoo.
How the Gorgias and Odoo connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Odoo
- Integration surface
- XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink)
- Authentication
- Database user credentials or per-user API keys
- Change detection
- Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules
- Capabilities
- read · write · webhooks
- Rate limits
- Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits
How it works
How to connect Gorgias to Odoo — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Odoo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Odoo
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Odoo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ OdooCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias OdooCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Odoo integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Odoo: authenticate both systems, choose the objects to sync (such as Gorgias's Messages and Customers), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Gorgias and Odoo: One customer master; Where Odoo manages people and org data: keep Gorgias aligned; Where Odoo handles order-to-cash: closed-won flows through. Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
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Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Odoo: XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink). Authentication: Database user credentials or per-user API keys. Stacksync manages authentication, retries, and rate limits on both sides.
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Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. Odoo: Every record carries create_date and write_date fields, which makes timestamp-based incremental polling reliable across all models. Stacksync's field mapping accounts for these differences between Gorgias and Odoo without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and Odoo records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Odoo.
Popular · 8 of 386
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Gorgias ⇄ Macola ERP -
Gorgias ⇄ Manhattan Associates WMS -
Gorgias ⇄ Microsoft Dynamics GP - Gorgias ⇄ Microsoft Dynamics NAV
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Odoo ⇄ Kustomer -
Odoo ⇄ Nimble -
Odoo ⇄ Nutshell -
Odoo ⇄ Oracle CX Sales
No integrations match .
