Real-time
Two-way sync
Changes in Freshworks CRM or Odoo instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Freshworks CRM to Odoo integration — real-time, two-way sync
Keep Freshworks CRM and Odoo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Freshworks CRM and Odoo
Close the gap between front office and back office: Freshworks CRM and Odoo share customers and status in real time, in both directions.
Freshworks CRM holds the customer relationship; Odoo runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Contacts, Accounts, Deals, Tasks in Freshworks CRM with Purchase Orders (purchase.order), Inventory Transfers (stock.picking), Employees (hr.employee), Projects and Tasks (project.project / project.task) in Odoo field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Mirror deal and activity data into a Postgres database that internal tools query directly.
- Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
- Mirror invoices and journal entries into a warehouse for consolidated financial reporting across entities.
- Keep product and price list data aligned between Odoo and storefronts or marketplaces.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Odoo manages people and org data: keep Freshworks CRM aligned
Owners, territories, and org structure informed by Odoo stay current in Freshworks CRM.
Where Odoo handles order-to-cash: closed-won flows through
A deal won in Freshworks CRM creates or updates the customer in Odoo with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Freshworks CRM and Odoo
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshworks CRM objects | Odoo objects | |
|---|---|---|
| Accounts Company records kept consistent with ERP and billing systems. | Projects and Tasks (project.project / project.task) Work items synced with external project tools. | |
| Deals Pipeline records synced out for forecasting and full-funnel reporting. | Contacts (res.partner) The unified person/company record used across sales, invoicing, and purchasing; the anchor for CRM syncs. | |
| Tasks Follow-ups created from external signals such as product usage events. | Sales Orders (sale.order) Quotations and confirmed orders synced with e-commerce and external CRMs. | |
| Appointments Meeting records readable for activity reporting. | Invoices (account.move) Customer invoices and journal entries synced with accounting and reporting tools. | |
| Sales activities Logged activity types used in engagement and productivity analysis. | Products (product.template / product.product) Catalog and variant data distributed to storefronts and quoting tools. | |
| Lists Contact list membership synced against segments computed in a warehouse. | CRM Leads (crm.lead) Leads and opportunities synced with marketing and enrichment systems. |
What ships with Freshworks CRM ⇄ Odoo
Connect Freshworks CRM and Odoo for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Odoo connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshworks CRM or Odoo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshworks CRM or Odoo record.
Observability
Monitoring
Track your Freshworks CRM ⇄ Odoo sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Odoo.
How the Freshworks CRM and Odoo connectors work
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
Odoo
- Integration surface
- XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink)
- Authentication
- Database user credentials or per-user API keys
- Change detection
- Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules
- Capabilities
- read · write · webhooks
- Rate limits
- Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits
How it works
How to connect Freshworks CRM to Odoo — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshworks CRM and Odoo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshworks CRM
connected
Odoo
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshworks CRM and Odoo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshworks CRM ⇄ OdooCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshworks CRM OdooCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshworks CRM and Odoo integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Odoo: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Accounts and Deals), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Freshworks CRM and Odoo: One customer master; Where Odoo manages people and org data: keep Freshworks CRM aligned; Where Odoo handles order-to-cash: closed-won flows through. Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
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Freshworks CRM: REST API. Authentication: API key sent as a Token authorization header. Odoo: XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink). Authentication: Database user credentials or per-user API keys. Stacksync manages authentication, retries, and rate limits on both sides.
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Freshworks CRM: Freshworks CRM was rebranded as Freshsales Suite; it shares the Freshsales API surface, with marketing features layered onto the same contact model. Odoo: Every record carries create_date and write_date fields, which makes timestamp-based incremental polling reliable across all models. Stacksync's field mapping accounts for these differences between Freshworks CRM and Odoo without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshworks CRM and Odoo records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Freshworks CRM and Odoo connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Freshworks CRM–Odoo integration in-house.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshworks CRM and Odoo.
Popular · 8 of 386
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Freshworks CRM ⇄ Infor CloudSuite - Freshworks CRM ⇄ Infor LN
- Freshworks CRM ⇄ Infor M3
- Freshworks CRM ⇄ Infor WMS
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Odoo ⇄ Insightly -
Odoo ⇄ Intercom -
Odoo ⇄ Kommo -
Odoo ⇄ Kustomer
No integrations match .
