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CRM ⇄ Business productivity

Drift to GitHub integration — real-time, two-way sync

Keep Drift and GitHub in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Drift and GitHub

Sync what happens in GitHub with the customer records in Drift, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever GitHub holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Releases, Workflow runs (Actions), Organizations and Teams, Users in GitHub to Messages, Accounts, Users, Playbooks in Drift with bi-directional, real-time sync. Activity and record changes in GitHub update the matching contact or account in Drift, and CRM data flows the other way wherever GitHub can store and use it.

Common use cases

  • Two-way sync of GitHub issues with Jira, Linear, or a support system so engineering and customer-facing teams work in their own tools.
  • Mirror repository, PR, and workflow-run data into a Postgres database for engineering-metrics reporting.
  • Enrich Drift contact and account records with firmographic or product data from an internal database to sharpen playbook targeting.
  • Sync meetings booked in Drift to CRM activities so pipeline attribution stays accurate.

Where GitHub can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Drift sync into GitHub, so people working there have the context without switching tools.

Where GitHub handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Drift, so sales sees open issues before the next call.

Where GitHub supplies contact or company data

Enriched fields land directly on records in Drift, and refreshes keep them from going stale.

What you can sync between Drift and GitHub

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Drift objects GitHub objects
Messages Individual messages within a conversation, used for transcript and intent analysis. Commits Read-only history used to link code activity to tickets and releases.
Accounts Company records used for account-based routing and targeting. Releases Tagged versions synced into changelogs, CRMs, or customer-notification systems.
Users Agents and sales reps who own conversations and meetings. Workflow runs (Actions) CI results synced into incident and reporting systems.
Playbooks Bot flows that generate conversations and qualify visitors. Organizations and Teams Membership data synced with identity systems and HR directories for access reviews.
Meetings Meetings booked through Drift, synced to CRM as sales activities. Users Author and assignee identities matched to internal directories.
Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. Labels and Milestones Classification fields mapped to statuses and sprints in external trackers.
What ships with Drift ⇄ GitHub

Connect Drift and GitHub for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Drift–GitHub connection.

Real-time

Two-way sync

Changes in Drift or GitHub instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Drift or GitHub data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Drift or GitHub record.

Observability

Monitoring

Track your Drift ⇄ GitHub sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Drift and GitHub.

How the Drift and GitHub connectors work

Drift

Integration surface
REST API
Authentication
OAuth 2.0 via apps registered on the Drift developer platform
Change detection
Webhook events for new conversations, messages, and contact changes; polling for backfills
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
How it works

How to connect Drift to GitHub — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Drift and GitHub with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Drift connected
    GitHub connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Drift and GitHub objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Drift ⇄ GitHub
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Drift GitHub
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Drift and GitHub integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Drift and GitHub.

Popular · 8 of 386
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