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CRM ⇄ Business productivity

Freshsales to GitHub integration — real-time, two-way sync

Keep Freshsales and GitHub in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Freshsales and GitHub

Sync what happens in GitHub with the customer records in Freshsales, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever GitHub holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Organizations and Teams, Users, Labels and Milestones, Repositories in GitHub to Appointments, Notes, Sales activities, Products in Freshsales with bi-directional, real-time sync. Activity and record changes in GitHub update the matching contact or account in Freshsales, and CRM data flows the other way wherever GitHub can store and use it.

Common use cases

  • Sync organization and team membership with an identity or HR system to automate access reviews and offboarding.
  • Create GitHub issues automatically from records written elsewhere, such as bug reports logged in a CRM case object.
  • Sync deals into a data warehouse for pipeline reporting alongside product usage data.
  • Push product-qualified leads from the warehouse into Freshsales as contacts with lifecycle stages set.

Where GitHub supplies contact or company data

Enriched fields land directly on records in Freshsales, and refreshes keep them from going stale.

Where GitHub can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Freshsales sync into GitHub, so people working there have the context without switching tools.

Where GitHub handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Freshsales, so sales sees open issues before the next call.

What you can sync between Freshsales and GitHub

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshsales objects GitHub objects
Products Catalog items attached to deals for line-level revenue data. Workflow runs (Actions) CI results synced into incident and reporting systems.
Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. Organizations and Teams Membership data synced with identity systems and HR directories for access reviews.
Accounts Company records kept aligned with billing, ERP, and warehouse tables. Users Author and assignee identities matched to internal directories.
Deals Pipeline records synced to a warehouse for revenue reporting. Labels and Milestones Classification fields mapped to statuses and sprints in external trackers.
Tasks Rep to-dos created from external triggers or synced for productivity reporting. Repositories Top-level containers whose metadata and settings syncs read to scope other objects.
Appointments Scheduled meetings readable for activity analytics. Issues Synced two-way with project trackers and support tools, including labels and assignees.
What ships with Freshsales ⇄ GitHub

Connect Freshsales and GitHub for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–GitHub connection.

Real-time

Two-way sync

Changes in Freshsales or GitHub instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshsales or GitHub data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshsales or GitHub record.

Observability

Monitoring

Track your Freshsales ⇄ GitHub sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshsales and GitHub.

How the Freshsales and GitHub connectors work

Freshsales

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by Freshworks plan

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
How it works

How to connect Freshsales to GitHub — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshsales and GitHub with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshsales connected
    GitHub connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshsales and GitHub objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshsales ⇄ GitHub
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshsales GitHub
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Freshsales and GitHub integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshsales and GitHub.

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