Real-time
Two-way sync
Changes in Atlassian or Freshsales instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Atlassian to Freshsales integration — real-time, two-way sync
Keep Atlassian and Freshsales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Atlassian and Freshsales
Sync what happens in Atlassian with the customer records in Freshsales, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Atlassian holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Workflows and Statuses, Users and Groups, Confluence Pages, Confluence Spaces in Atlassian to Appointments, Notes, Sales activities, Products in Freshsales with bi-directional, real-time sync. Activity and record changes in Atlassian update the matching contact or account in Freshsales, and CRM data flows the other way wherever Atlassian can store and use it.
Common use cases
- Create Jira issues from records in other systems, such as onboarding tasks generated from a closed-won CRM deal.
- Keep Jira and a second tracker (for example a customer's Jira instance) aligned during co-delivery projects.
- Sync deals into a data warehouse for pipeline reporting alongside product usage data.
- Push product-qualified leads from the warehouse into Freshsales as contacts with lifecycle stages set.
Where Atlassian can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Freshsales sync into Atlassian, so people working there have the context without switching tools.
Where Atlassian handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Freshsales, so sales sees open issues before the next call.
Where Atlassian supplies contact or company data
Enriched fields land directly on records in Freshsales, and refreshes keep them from going stale.
What you can sync between Atlassian and Freshsales
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | Freshsales objects | |
|---|---|---|
| Users and Groups Assignees and reporters matched to identities in other tools. | Sales activities Configurable activity types logged against records, useful for engagement scoring. | |
| Confluence Pages Documentation content readable and writable through the Confluence REST API. | Products Catalog items attached to deals for line-level revenue data. | |
| Confluence Spaces Namespaces that scope page syncs and permissions. | Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. | |
| Jira Issues The central work item, synced two-way with CRMs, support desks, and other trackers. | Accounts Company records kept aligned with billing, ERP, and warehouse tables. | |
| Jira Projects Containers that scope issues, workflows, and permissions for a sync. | Deals Pipeline records synced to a warehouse for revenue reporting. | |
| Boards and Sprints Agile structures read to report on sprint contents and status. | Tasks Rep to-dos created from external triggers or synced for productivity reporting. |
What ships with Atlassian ⇄ Freshsales
Connect Atlassian and Freshsales for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Freshsales connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or Freshsales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or Freshsales record.
Observability
Monitoring
Track your Atlassian ⇄ Freshsales sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and Freshsales.
How the Atlassian and Freshsales connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
Freshsales
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by Freshworks plan
How it works
How to connect Atlassian to Freshsales — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and Freshsales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
Freshsales
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and Freshsales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ FreshsalesCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian FreshsalesCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and Freshsales integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and Freshsales: authenticate both systems, choose the objects to sync (such as Atlassian's Users and Groups and Confluence Pages), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Atlassian: REST APIs per product (Jira Cloud and Confluence Cloud). Authentication: OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts. Freshsales: REST API. Authentication: API key sent as a Token authorization header. Stacksync manages authentication, retries, and rate limits on both sides.
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Atlassian: Issue transitions are workflow-controlled, so writes that change status must call the transitions endpoint with a valid target state rather than setting the field directly. Freshsales: Current Freshsales versions use lifecycle stages on contacts instead of a separate lead object, so lead routing maps to a stage field. Stacksync's field mapping accounts for these differences between Atlassian and Freshsales without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Atlassian and Freshsales records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Atlassian and Freshsales connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Atlassian–Freshsales integration in-house.
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Yes — Stacksync ships production-grade connectors for both Atlassian and Freshsales. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and Freshsales.
Popular · 8 of 386
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Atlassian ⇄ SAP Sales Cloud -
Atlassian ⇄ Streak CRM -
Atlassian ⇄ SugarCRM -
Atlassian ⇄ Twenty CRM -
Freshsales ⇄ Lusha -
Freshsales ⇄ Microsoft 365 -
Freshsales ⇄ Microsoft Dynamics 365 -
Freshsales ⇄ Microsoft Teams
No integrations match .
