Real-time
Two-way sync
Changes in Atlassian or ConnectWise instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Atlassian to ConnectWise integration — real-time, two-way sync
Keep Atlassian and ConnectWise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Atlassian and ConnectWise
Stop re-entering the same information in Atlassian and ConnectWise: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Workflows and Statuses, Users and Groups, Confluence Pages, Confluence Spaces in Atlassian with Configurations, Members, Activities, Companies in ConnectWise in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- Keep Jira and a second tracker (for example a customer's Jira instance) aligned during co-delivery projects.
- Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
- Mirror service tickets into a data warehouse or operations database for SLA and workload reporting.
- Push closed-won opportunities from the CRM into ConnectWise to kick off agreements and onboarding projects.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
What you can sync between Atlassian and ConnectWise
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | ConnectWise objects | |
|---|---|---|
| Issue Comments Threaded discussion synced into linked tickets in external systems. | Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. | |
| Attachments Files on issues mirrored to paired records where needed. | Agreements Recurring contracts and managed-service agreements used for billing reconciliation. | |
| Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. | Projects Project and phase records synced for delivery tracking outside the PSA. | |
| Workflows and Statuses Status transitions mapped to stages in the paired system. | Time Entries Logged technician time, often exported for payroll and invoicing checks. | |
| Users and Groups Assignees and reporters matched to identities in other tools. | Invoices Billing records reconciled against accounting systems. | |
| Confluence Pages Documentation content readable and writable through the Confluence REST API. | Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. |
What ships with Atlassian ⇄ ConnectWise
Connect Atlassian and ConnectWise for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–ConnectWise connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or ConnectWise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or ConnectWise record.
Observability
Monitoring
Track your Atlassian ⇄ ConnectWise sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and ConnectWise.
How the Atlassian and ConnectWise connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
ConnectWise
- Integration surface
- REST API
- Authentication
- Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
- Change detection
- Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits per company and integration
How it works
How to connect Atlassian to ConnectWise — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and ConnectWise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
ConnectWise
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and ConnectWise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ ConnectWiseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian ConnectWiseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and ConnectWise integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and ConnectWise: authenticate both systems, choose the objects to sync (such as Atlassian's Issue Comments and Attachments), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Atlassian and ConnectWise connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Atlassian–ConnectWise integration in-house.
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Yes — Stacksync ships production-grade connectors for both Atlassian and ConnectWise. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Atlassian: Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill. On ConnectWise: Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Atlassian side: Workflows and Statuses, Users and Groups, Confluence Pages, Confluence Spaces, plus custom fields where Atlassian exposes them. On the ConnectWise side: Configurations, Members, Activities, Companies. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and ConnectWise.
Popular · 8 of 386
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Atlassian ⇄ SendGrid -
Atlassian ⇄ Twilio -
Atlassian ⇄ GitHub -
Atlassian ⇄ Braze -
ConnectWise ⇄ Klaviyo -
ConnectWise ⇄ Lemlist -
ConnectWise ⇄ Lusha -
ConnectWise ⇄ Microsoft 365
No integrations match .
