Real-time
Two-way sync
Changes in Atlassian or Braze instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Atlassian to Braze integration — real-time, two-way sync
Keep Atlassian and Braze in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Atlassian and Braze
Stop re-entering the same information in Atlassian and Braze: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Confluence Pages, Confluence Spaces, Jira Issues, Jira Projects in Atlassian with Custom Attributes, Custom Events, Purchases, Segments in Braze in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
- Mirror Jira projects into a SQL database for engineering throughput and SLA reporting.
- Sync audience membership computed in the warehouse into Braze segments for targeting.
- Sync CRM and billing attributes onto Braze user profiles so lifecycle campaigns target accurate plan and status data.
Where Braze is where the team documents or plans: keep its data fed
Information that originates in Atlassian stays current in Braze instead of going stale after a one-time paste.
Handoffs between teams
When work started in one tool continues in the other, the shared fields travel with it automatically.
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
What you can sync between Atlassian and Braze
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | Braze objects | |
|---|---|---|
| Jira Projects Containers that scope issues, workflows, and permissions for a sync. | Purchases Transaction records logged against profiles for revenue-based targeting. | |
| Boards and Sprints Agile structures read to report on sprint contents and status. | Segments Audience definitions read for membership export and campaign targeting. | |
| Issue Comments Threaded discussion synced into linked tickets in external systems. | Campaigns Message sends whose metadata and analytics are read for reporting. | |
| Attachments Files on issues mirrored to paired records where needed. | Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. | |
| Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. | Subscription Groups Channel-level opt-in states synced with consent records in other systems. | |
| Workflows and Statuses Status transitions mapped to stages in the paired system. | Content Blocks Reusable message content referenced across campaigns. |
What ships with Atlassian ⇄ Braze
Connect Atlassian and Braze for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Braze connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or Braze data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or Braze record.
Observability
Monitoring
Track your Atlassian ⇄ Braze sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and Braze.
How the Atlassian and Braze connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
How it works
How to connect Atlassian to Braze — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and Braze with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
Braze
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and Braze objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ BrazeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian BrazeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and Braze integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and Braze: authenticate both systems, choose the objects to sync (such as Atlassian's Jira Projects and Boards and Sprints), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Atlassian side: Confluence Pages, Confluence Spaces, Jira Issues, Jira Projects, plus custom fields where Atlassian exposes them. On the Braze side: Custom Attributes, Custom Events, Purchases, Segments. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Atlassian and Braze: Where Braze is where the team documents or plans: keep its data fed; Handoffs between teams; Where both tools track people or companies: one consistent record. Information that originates in Atlassian stays current in Braze instead of going stale after a one-time paste.
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Atlassian: REST APIs per product (Jira Cloud and Confluence Cloud). Authentication: OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts. Braze: REST API. Authentication: REST API keys scoped to specific endpoints, issued per workspace. Stacksync manages authentication, retries, and rate limits on both sides.
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Atlassian: Issue transitions are workflow-controlled, so writes that change status must call the transitions endpoint with a valid target state rather than setting the field directly. Braze: Profiles can be addressed by external ID, Braze ID, or user aliases, and identity resolution across these matters when merging data from other systems. Stacksync's field mapping accounts for these differences between Atlassian and Braze without custom code.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and Braze.
Popular · 8 of 386
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Atlassian ⇄ Lemlist -
Atlassian ⇄ Lusha -
Atlassian ⇄ Microsoft 365 -
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Braze ⇄ Customer.io -
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Braze ⇄ Full Enrich -
Braze ⇄ Google Sheets
No integrations match .
