Two-way sync
Changes in Sage 300 or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Keep Sage 300 and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. ServiceNow is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Tasks, Knowledge Articles, Custom Tables, Incidents in ServiceNow with GL Accounts, Journal Batches, Order Entry Orders, Purchase Orders in Sage 300 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Order, invoice, or account status from Sage 300 appears alongside the customer in ServiceNow, so front-line teams answer from live data.
Worker and organization data from Sage 300 stays current in ServiceNow, so the tools people use daily reflect the org as it actually is.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Sage 300 objects | ServiceNow objects | |
|---|---|---|
| Order Entry Orders Sales orders written from e-commerce or EDI feeds. | Change Requests Track planned changes; synced to deployment and release tooling. | |
| Purchase Orders Procurement documents read for spend visibility and receiving. | Problems Root-cause records linked to incidents, useful in cross-system reporting. | |
| Inventory Items Item master with costing and quantities, synced to storefronts and WMS. | Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | |
| AR Invoices and Receipts Billing and payment records replicated for cash and revenue reporting. | Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | |
| AR Customers Receivables customer master synced to CRMs and billing tools. | Users and Groups Sys_user and group tables synced with HR systems and identity providers. | |
| AP Vendors Payables vendor master synced with procurement and payment systems. | Tasks The base task table that incidents, changes, and requests extend. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Sage 300–ServiceNow connection.
Changes in Sage 300 or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Sage 300 or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Sage 300 or ServiceNow record.
Track your Sage 300 ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Sage 300 and ServiceNow.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Sage 300 and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Sage 300 and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Sage 300 and ServiceNow: authenticate both systems, choose the objects to sync (such as Sage 300's Order Entry Orders and Purchase Orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Sage 300 and ServiceNow: Master data corrections travel; Where ServiceNow faces customers and Sage 300 carries account records; Where Sage 300 is the HR or people system of record. A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Sage 300: Sage 300 Web API (REST) on newer releases; .NET/COM SDK and direct SQL Server access on-prem. Authentication: Sage 300 user credentials (Basic auth on the Web API); database credentials for direct SQL reads. ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Stacksync manages authentication, retries, and rate limits on both sides.
ServiceNow: Business logic (business rules, ACLs) runs on API writes just as it does in the UI, so synced writes respect instance rules. Sage 300: Multi-currency and multi-company operation are core to the data model, and integrations must carry currency and company context on every transaction. Stacksync's field mapping accounts for these differences between Sage 300 and ServiceNow without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Sage 300 and ServiceNow records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Sage 300 and ServiceNow connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Sage 300–ServiceNow integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Sage 300 and ServiceNow.