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ERP ⇄ Business productivity

Odoo to Twilio integration — real-time, two-way sync

Keep Odoo and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Odoo and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Odoo.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Addresses, Flows, Usage Records, Messages in Twilio with Sales Orders (sale.order), Invoices (account.move), Products (product.template / product.product), CRM Leads (crm.lead) in Odoo bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
  • Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
  • Push e-commerce orders into Odoo as sales orders and sync fulfillment status back.
  • Mirror invoices and journal entries into a warehouse for consolidated financial reporting across entities.

Where Twilio faces customers and Odoo carries account records

Order, invoice, or account status from Odoo appears alongside the customer in Twilio, so front-line teams answer from live data.

Where Odoo is the HR or people system of record

Worker and organization data from Odoo stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Odoo and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Odoo objects Twilio objects
CRM Leads (crm.lead) Leads and opportunities synced with marketing and enrichment systems. Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems.
Purchase Orders (purchase.order) Procurement documents shared with supplier-facing systems. Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs.
Inventory Transfers (stock.picking) Delivery and receipt operations synced for fulfillment visibility. Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs.
Employees (hr.employee) HR records read for directory and provisioning syncs. Accounts Synced with incremental and full sync per the Stacksync docs.
Projects and Tasks (project.project / project.task) Work items synced with external project tools. Roles Synced with incremental and full sync per the Stacksync docs.
Contacts (res.partner) The unified person/company record used across sales, invoicing, and purchasing; the anchor for CRM syncs. Addresses Synced with incremental and full sync per the Stacksync docs.
What ships with Odoo ⇄ Twilio

Connect Odoo and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Odoo–Twilio connection.

Real-time

Two-way sync

Changes in Odoo or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Odoo or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Odoo or Twilio record.

Observability

Monitoring

Track your Odoo ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Odoo and Twilio.

How the Odoo and Twilio connectors work

Odoo

Integration surface
XML-RPC and JSON-RPC external API exposing the full ORM (search_read, create, write, unlink)
Authentication
Database user credentials or per-user API keys
Change detection
Polling on the write_date timestamp every record carries; recent versions can also send outbound webhooks from automation rules
Capabilities
read · write · webhooks
Rate limits
Self-hosted instances have no fixed rate limits; Odoo Online is subject to the platform's fair-use limits

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Odoo to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Odoo and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Odoo connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Odoo and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Odoo ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Odoo Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Odoo and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Odoo and Twilio.

Popular · 8 of 386
All Odoo integrations All Twilio integrations Browse all integrations
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