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Business productivity ⇄ CRM

Microsoft Dynamics 365 to Shopify integration — real-time, two-way sync

Keep Microsoft Dynamics 365 and Shopify in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Microsoft Dynamics 365 and Shopify

Sync what happens in Microsoft Dynamics 365 with the customer records in Shopify, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Dynamics 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Products, Activities, Custom Tables, Accounts in Microsoft Dynamics 365 to Abandoned Checkouts, Products, ProductMedias, ProductVariants in Shopify with bi-directional, real-time sync. Activity and record changes in Microsoft Dynamics 365 update the matching contact or account in Shopify, and CRM data flows the other way wherever Microsoft Dynamics 365 can store and use it.

Common use cases

  • Keep opportunities and orders consistent with the ERP or billing system without manual re-entry.
  • Sync cases with external ticketing or product systems so support works one queue.
  • Write inventory levels from a WMS or ERP into Shopify locations to keep availability accurate.
  • Mirror the product catalog from a PIM or database into Shopify products, variants, and metafields.

Where Microsoft Dynamics 365 supplies contact or company data

Enriched fields land directly on records in Shopify, and refreshes keep them from going stale.

Where Microsoft Dynamics 365 processes payments

Charges, refunds, and subscription changes appear on the account in Shopify, so revenue context lives with the relationship.

Where Microsoft Dynamics 365 can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Shopify sync into Microsoft Dynamics 365, so people working there have the context without switching tools.

What you can sync between Microsoft Dynamics 365 and Shopify

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Dynamics 365 objects Shopify objects
Quotes, Orders & Invoices Transaction documents reconciled with the ERP or billing source of truth. Customers Buyer records; matched to CRM contacts for marketing and lifetime-value analysis.
Products Catalog records aligned with ERP item masters. Abandoned Checkouts Synced with incremental and full sync per the Stacksync docs.
Activities Emails, calls, and tasks captured for engagement analytics. Products Catalog entries; often mastered in a PIM or ERP and written into Shopify.
Custom Tables Dataverse tables that carry business-specific entities through the same API surface. ProductMedias Synced with incremental and full sync per the Stacksync docs.
Accounts Company records synced bi-directionally with ERPs, databases, and billing systems. ProductVariants Synced with incremental and full sync per the Stacksync docs.
Contacts Person records kept consistent with marketing, support, and data-warehouse copies. Orders Purchase transactions; pushed to ERPs for fulfillment and billing, and read into databases for reporting.
What ships with Microsoft Dynamics 365 ⇄ Shopify

Connect Microsoft Dynamics 365 and Shopify for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365–Shopify connection.

Real-time

Two-way sync

Changes in Microsoft Dynamics 365 or Shopify instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Dynamics 365 or Shopify data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Dynamics 365 or Shopify record.

Observability

Monitoring

Track your Microsoft Dynamics 365 ⇄ Shopify sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 and Shopify.

How the Microsoft Dynamics 365 and Shopify connectors work

Microsoft Dynamics 365

Integration surface
REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
Authentication
Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
Change detection
Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties
Capabilities
read · write · CDC · webhooks
Microsoft Dynamics 365 setup guide

Shopify

Integration surface
GraphQL Admin API (primary) and REST Admin API (legacy)
Authentication
OAuth via a custom Shopify app: admin creates an app in the Shopify Dev Dashboard, enables required API scopes, sets the Stacksync redirect URL, then supplies shop name + Client ID and Client Secret to Stacksync
Change detection
Webhook topics per resource, with polling on updated_at as a fallback
Capabilities
read · write · webhooks
Rate limits
GraphQL uses a calculated query-cost budget; the REST API uses a leaky-bucket model.
Shopify setup guide
How it works

How to connect Microsoft Dynamics 365 to Shopify — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Dynamics 365 and Shopify with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Dynamics 365 connected
    Shopify connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Dynamics 365 and Shopify objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Dynamics 365 ⇄ Shopify
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Dynamics 365 Shopify
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Microsoft Dynamics 365 and Shopify integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Dynamics 365 and Shopify.

Popular · 8 of 386
All Microsoft Dynamics 365 integrations All Shopify integrations Browse all integrations
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