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Business productivity ⇄ CRM

Microsoft Dynamics 365 to Oracle CX Sales integration — real-time, two-way sync

Keep Microsoft Dynamics 365 and Oracle CX Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Microsoft Dynamics 365 and Oracle CX Sales

Sync what happens in Microsoft Dynamics 365 with the customer records in Oracle CX Sales, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Dynamics 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Opportunities, Cases (Incidents), Quotes, Orders & Invoices, Products in Microsoft Dynamics 365 to Opportunities, Activities, Territories, Partners in Oracle CX Sales with bi-directional, real-time sync. Activity and record changes in Microsoft Dynamics 365 update the matching contact or account in Oracle CX Sales, and CRM data flows the other way wherever Microsoft Dynamics 365 can store and use it.

Common use cases

  • Keep opportunities and orders consistent with the ERP or billing system without manual re-entry.
  • Sync cases with external ticketing or product systems so support works one queue.
  • Push product usage and entitlement data from internal databases into CX Sales to inform forecasting.
  • Sync territory and ownership changes out to lead-routing and compensation tools.

Where Microsoft Dynamics 365 supplies contact or company data

Enriched fields land directly on records in Oracle CX Sales, and refreshes keep them from going stale.

Where Microsoft Dynamics 365 processes payments

Charges, refunds, and subscription changes appear on the account in Oracle CX Sales, so revenue context lives with the relationship.

Where Microsoft Dynamics 365 can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Oracle CX Sales sync into Microsoft Dynamics 365, so people working there have the context without switching tools.

What you can sync between Microsoft Dynamics 365 and Oracle CX Sales

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Dynamics 365 objects Oracle CX Sales objects
Products Catalog records aligned with ERP item masters. Accounts Customer organizations, the anchor record for bi-directional CRM syncs
Activities Emails, calls, and tasks captured for engagement analytics. Contacts People linked to accounts, kept consistent with marketing and support systems
Custom Tables Dataverse tables that carry business-specific entities through the same API surface. Leads Unqualified prospects synced in from marketing tools and back out after conversion
Accounts Company records synced bi-directionally with ERPs, databases, and billing systems. Opportunities Pipeline records with revenue lines, mirrored to forecasting and billing systems
Contacts Person records kept consistent with marketing, support, and data-warehouse copies. Activities Tasks, appointments, and call logs used for engagement reporting
Leads Inbound records enriched and routed from external sources into sales queues. Territories Assignment structures that downstream routing and comp tools consume
What ships with Microsoft Dynamics 365 ⇄ Oracle CX Sales

Connect Microsoft Dynamics 365 and Oracle CX Sales for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365–Oracle CX Sales connection.

Real-time

Two-way sync

Changes in Microsoft Dynamics 365 or Oracle CX Sales instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Dynamics 365 or Oracle CX Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Dynamics 365 or Oracle CX Sales record.

Observability

Monitoring

Track your Microsoft Dynamics 365 ⇄ Oracle CX Sales sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 and Oracle CX Sales.

How the Microsoft Dynamics 365 and Oracle CX Sales connectors work

Microsoft Dynamics 365

Integration surface
REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
Authentication
Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
Change detection
Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties
Capabilities
read · write · CDC · webhooks
Microsoft Dynamics 365 setup guide

Oracle CX Sales

Integration surface
REST API (Oracle Fusion Applications REST framework); SOAP services also available
Authentication
OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration
Change detection
polling on last-update audit fields; event-driven patterns route through Oracle Integration rather than direct webhooks
Capabilities
read · write
Rate limits
subject to the platform's API rate limits
How it works

How to connect Microsoft Dynamics 365 to Oracle CX Sales — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Dynamics 365 and Oracle CX Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Dynamics 365 connected
    Oracle CX Sales connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Dynamics 365 and Oracle CX Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Dynamics 365 ⇄ Oracle CX Sales
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Dynamics 365 Oracle CX Sales
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Microsoft Dynamics 365 and Oracle CX Sales integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Dynamics 365 and Oracle CX Sales.

Popular · 8 of 386
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