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CRM ⇄ ERP

Kustomer to Syspro integration — real-time, two-way sync

Keep Kustomer and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and Syspro

Close the gap between front office and back office: Kustomer and Syspro share customers and status in real time, in both directions.

Kustomer holds the customer relationship; Syspro runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tags, Notes, Customers, Conversations in Kustomer with AR invoices, GL journals, Warehouses, Customers in Syspro field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync customers bi-directionally with the CRM and ERP so agents see deal, billing, and subscription context on the timeline
  • Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
  • Write sales orders from e-commerce platforms or CRMs into SYSPRO without manual re-entry
  • Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront

Where Syspro manages people and org data: keep Kustomer aligned

Owners, territories, and org structure informed by Syspro stay current in Kustomer.

Where Syspro handles order-to-cash: closed-won flows through

A deal won in Kustomer creates or updates the customer in Syspro with clean data, so fulfillment and invoicing start without re-entry.

Where Syspro is the finance system of record: money status on the account

Invoice and payment state from Syspro shows on the account in Kustomer, so reps see balances before promising the next order.

What you can sync between Kustomer and Syspro

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects Syspro objects
Companies Organization records group customers and map to CRM accounts. Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting.
Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. Bills of materials Product structures referenced when syncing manufacturing data.
Users Agent records map conversation ownership to people in other systems. AR invoices Billing documents surfaced to CRMs and finance reporting.
Teams Team assignments support routing parity and reporting. GL journals Financial postings extracted for consolidation and analytics.
Tags Labels on conversations and customers sync for categorization and analytics. Warehouses Stocking locations that scope inventory balances.
Notes Internal annotations carry context alongside synced conversations. Customers AR customer master records matched against CRM accounts.
What ships with Kustomer ⇄ Syspro

Connect Kustomer and Syspro for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Syspro connection.

Real-time

Two-way sync

Changes in Kustomer or Syspro instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or Syspro record.

Observability

Monitoring

Track your Kustomer ⇄ Syspro sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and Syspro.

How the Kustomer and Syspro connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Syspro

Integration surface
e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
Authentication
SYSPRO operator credentials exchanged for a session token
Change detection
Polling; the ERP does not expose a change feed to external consumers
Capabilities
read · write
Rate limits
Throughput depends on the customer's server sizing; many deployments are on-premise
How it works

How to connect Kustomer to Syspro — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    Syspro connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ Syspro
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer Syspro
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Kustomer and Syspro integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Kustomer and Syspro.

Popular · 8 of 386
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