Skip to content
ERP ⇄ Business productivity

Infor M3 to Twilio integration — real-time, two-way sync

Keep Infor M3 and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor M3 and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Infor M3.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Addresses, Flows, Usage Records, Messages in Twilio with Purchase Orders, Manufacturing Orders, Inventory Balances, Invoices in Infor M3 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
  • Push Twilio usage records into a finance database for per-customer communication cost allocation.
  • Push orders captured in a CRM into M3 as customer orders without manual re-entry
  • Mirror M3 customers and invoices into a CRM or warehouse so sales and finance share one AR view

Where Twilio faces customers and Infor M3 carries account records

Order, invoice, or account status from Infor M3 appears alongside the customer in Twilio, so front-line teams answer from live data.

Where Infor M3 is the HR or people system of record

Worker and organization data from Infor M3 stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Infor M3 and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor M3 objects Twilio objects
Customer Orders Orders created in commerce or CRM systems land in M3 for fulfillment and invoicing. Messaging Services Synced with incremental and full sync per the Stacksync docs.
Purchase Orders PO headers and lines sync outward so buyers and receiving teams see the same demand. Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems.
Manufacturing Orders Production order status feeds portals and CRMs so promised dates reflect the shop floor. Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs.
Inventory Balances On-hand quantities by warehouse drive available-to-promise in downstream channels. Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs.
Invoices Billing documents flow to finance and CRM tools for AR visibility. Accounts Synced with incremental and full sync per the Stacksync docs.
Warehouses Warehouse and facility records scope inventory and order data during mapping. Roles Synced with incremental and full sync per the Stacksync docs.
What ships with Infor M3 ⇄ Twilio

Connect Infor M3 and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor M3–Twilio connection.

Real-time

Two-way sync

Changes in Infor M3 or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor M3 or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor M3 or Twilio record.

Observability

Monitoring

Track your Infor M3 ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor M3 and Twilio.

How the Infor M3 and Twilio connectors work

Infor M3

Integration surface
REST API (M3 API programs exposed through the Infor ION API gateway)
Authentication
OAuth 2.0 via Infor OS / ION API authorization
Change detection
Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints
Capabilities
read · write · webhooks
Rate limits
Subject to Infor ION API gateway throttling policies

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Infor M3 to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor M3 and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor M3 connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor M3 and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor M3 ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor M3 Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infor M3 and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor M3 and Twilio.

Popular · 8 of 386
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.