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ERP ⇄ Business productivity

Infor LN to Twilio integration — real-time, two-way sync

Keep Infor LN and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Why teams connect Infor LN and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Infor LN.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Incoming Phone Numbers, Outgoing Caller IDs, Accounts, Roles in Twilio with Production orders, Warehouse / inventory, Projects, Service orders in Infor LN bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Push Twilio usage records into a finance database for per-customer communication cost allocation.
  • Trigger outbound messages by writing rows to a synced database table instead of calling the Twilio API directly from application code.
  • Sync item masters, BOMs, and production orders between LN and MES or PLM systems on the shop floor.
  • Flow EDI and ecommerce sales orders into LN and return order status and shipment confirmations.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Twilio faces customers and Infor LN carries account records

Order, invoice, or account status from Infor LN appears alongside the customer in Twilio, so front-line teams answer from live data.

Where Infor LN is the HR or people system of record

Worker and organization data from Infor LN stays current in Twilio, so the tools people use daily reflect the org as it actually is.

What you can sync between Infor LN and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor LN objects Twilio objects
Bills of material Product structures shared with engineering and planning tools. Addresses Synced with incremental and full sync per the Stacksync docs.
Business partners LN's unified customer/supplier records matched against CRM accounts. Flows Synced with incremental and full sync per the Stacksync docs.
Sales orders Demand documents synced in from EDI and commerce channels. Usage Records Aggregated usage and spend data synced into finance systems for cost tracking.
Purchase orders Supply documents shared with supplier and procurement systems. Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases.
Production orders Shop-floor work orders synced with MES for execution visibility. Messaging Services Synced with incremental and full sync per the Stacksync docs.
Warehouse / inventory Stock positions exposed so external channels reflect real availability. Calls Voice call records with duration and outcome, commonly mirrored to support and sales systems.
What ships with Infor LN ⇄ Twilio

Connect Infor LN and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor LN–Twilio connection.

Real-time

Two-way sync

Changes in Infor LN or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor LN or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor LN or Twilio record.

Observability

Monitoring

Track your Infor LN ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor LN and Twilio.

How the Infor LN and Twilio connectors work

Infor LN

Integration surface
SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
Authentication
OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's tenant rate limits in cloud deployments.

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Infor LN to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor LN and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor LN connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor LN and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor LN ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor LN Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infor LN and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor LN and Twilio.

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