Skip to content
CRM ⇄ ERP

Gorgias to Snapfulfil integration — real-time, two-way sync

Keep Gorgias and Snapfulfil in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Snapfulfil

Close the gap between front office and back office: Gorgias and Snapfulfil share customers and status in real time, in both directions.

Gorgias holds the customer relationship; Snapfulfil runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Sales orders, Purchase orders / ASNs, Items (SKUs), Inventory balances in Snapfulfil field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
  • Mirror fulfillment activity into a database for operational reporting outside the WMS
  • Push sales orders from an ERP or e-commerce platform into Snapfulfil for fulfillment without file drops

Where Snapfulfil is the finance system of record: money status on the account

Invoice and payment state from Snapfulfil shows on the account in Gorgias, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Snapfulfil manages people and org data: keep Gorgias aligned

Owners, territories, and org structure informed by Snapfulfil stay current in Gorgias.

What you can sync between Gorgias and Snapfulfil

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects Snapfulfil objects
Customers Unified shopper profiles that merge identities across connected stores. Warehouse locations Bin and zone structure referenced by stock and movement records.
Users (agents) Support staff records used for assignment and workload reporting. Returns Inbound customer returns processed back into stock or quarantine.
Tags Categorize tickets for routing and downstream analytics. Sales orders Orders pushed into the WMS for picking, packing, and dispatch.
Satisfaction surveys CSAT responses synced out for support quality reporting. Purchase orders / ASNs Inbound expectations that drive receiving and putaway.
Events Activity records useful for auditing what happened on a ticket. Items (SKUs) The item master, usually sourced from the ERP or storefront.
Custom fields Extend tickets with brand-specific attributes. Inventory balances On-hand and allocated stock, read back to keep the ERP and selling channels accurate.
What ships with Gorgias ⇄ Snapfulfil

Connect Gorgias and Snapfulfil for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Snapfulfil connection.

Real-time

Two-way sync

Changes in Gorgias or Snapfulfil instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or Snapfulfil data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or Snapfulfil record.

Observability

Monitoring

Track your Gorgias ⇄ Snapfulfil sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and Snapfulfil.

How the Gorgias and Snapfulfil connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

Snapfulfil

Integration surface
REST-style web service API
Authentication
API credentials issued for the warehouse instance
Change detection
Polling, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Specific quotas are not publicly standardized; treat throughput as instance-dependent
How it works

How to connect Gorgias to Snapfulfil — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and Snapfulfil with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    Snapfulfil connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and Snapfulfil objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ Snapfulfil
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias Snapfulfil
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Gorgias and Snapfulfil integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Snapfulfil.

Popular · 8 of 386
All Gorgias integrations All Snapfulfil integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own