Real-time
Two-way sync
Changes in Gorgias or SAP Business One instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gorgias to SAP Business One integration — real-time, two-way sync
Keep Gorgias and SAP Business One in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and SAP Business One
Close the gap between front office and back office: Gorgias and SAP Business One share customers and status in real time, in both directions.
Gorgias holds the customer relationship; SAP Business One runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Items, Sales Orders, A/R Invoices, Purchase Orders in SAP Business One field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
- Mirror items, stock levels, and price lists to external channels so quotes and listings use current ERP data.
- Replicate invoices and journal entries into a SQL database for reporting without direct ERP database access.
Where SAP Business One handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in SAP Business One with clean data, so fulfillment and invoicing start without re-entry.
Where SAP Business One is the finance system of record: money status on the account
Invoice and payment state from SAP Business One shows on the account in Gorgias, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Gorgias and SAP Business One
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | SAP Business One objects | |
|---|---|---|
| Customers Unified shopper profiles that merge identities across connected stores. | Deliveries Fulfillment documents read to update shipment status in external systems. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Journal Entries GL postings replicated for financial reporting. | |
| Tags Categorize tickets for routing and downstream analytics. | Warehouses Stock locations that scope inventory quantities in item syncs. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Price Lists Pricing data synced to quoting and e-commerce platforms. | |
| Events Activity records useful for auditing what happened on a ticket. | Activities CRM-style tasks and interactions aligned with external sales tools. | |
| Custom fields Extend tickets with brand-specific attributes. | Business Partners Combined customer, vendor, and lead master records; the anchor object for most syncs. |
What ships with Gorgias ⇄ SAP Business One
Connect Gorgias and SAP Business One for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–SAP Business One connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or SAP Business One data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or SAP Business One record.
Observability
Monitoring
Track your Gorgias ⇄ SAP Business One sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and SAP Business One.
How the Gorgias and SAP Business One connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
SAP Business One
- Integration surface
- Service Layer, a REST API based on OData, plus the legacy COM-based DI API
- Authentication
- Session-based login with company database, username, and password against the Service Layer
- Change detection
- Polling on update timestamps; no general-purpose webhook mechanism on the standard surface
- Capabilities
- read · write
How it works
How to connect Gorgias to SAP Business One — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and SAP Business One with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
SAP Business One
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and SAP Business One objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ SAP Business OneCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias SAP Business OneCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and SAP Business One integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and SAP Business One: authenticate both systems, choose the objects to sync (such as Gorgias's Customers and Users (agents)), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. SAP Business One: Service Layer, a REST API based on OData, plus the legacy COM-based DI API. Authentication: Session-based login with company database, username, and password against the Service Layer. Stacksync manages authentication, retries, and rate limits on both sides.
-
Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. SAP Business One: The Service Layer exposes Business One objects as OData resources over HTTPS and is SAP's recommended replacement for the older COM-based DI API. Stacksync's field mapping accounts for these differences between Gorgias and SAP Business One without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and SAP Business One records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gorgias and SAP Business One connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gorgias–SAP Business One integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Gorgias and SAP Business One. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and SAP Business One.
Popular · 8 of 386
-
Gorgias ⇄ Infor CloudSuite - Gorgias ⇄ Infor LN
- Gorgias ⇄ Infor M3
- Gorgias ⇄ Infor WMS
-
SAP Business One ⇄ Shopify -
SAP Business One ⇄ Affinity -
SAP Business One ⇄ 6sense -
SAP Business One ⇄ Apollo.io
No integrations match .
