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Business productivity ⇄ CRM

GitHub to Gorgias integration — real-time, two-way sync

Keep GitHub and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Why teams connect GitHub and Gorgias

Sync what happens in GitHub with the customer records in Gorgias, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever GitHub holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Pull Requests, Commits, Releases, Workflow runs (Actions) in GitHub to Tags, Satisfaction surveys, Events, Custom fields in Gorgias with bi-directional, real-time sync. Activity and record changes in GitHub update the matching contact or account in Gorgias, and CRM data flows the other way wherever GitHub can store and use it.

Common use cases

  • Create GitHub issues automatically from records written elsewhere, such as bug reports logged in a CRM case object.
  • Publish release data into customer-communication tools when a new version ships.
  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.

Where GitHub supplies contact or company data

Enriched fields land directly on records in Gorgias, and refreshes keep them from going stale.

Where GitHub can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gorgias sync into GitHub, so people working there have the context without switching tools.

Where GitHub handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Gorgias, so sales sees open issues before the next call.

What you can sync between GitHub and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

GitHub objects Gorgias objects
Pull Requests Review state, status checks, and merge status feed engineering dashboards and workflow tools. Events Activity records useful for auditing what happened on a ticket.
Commits Read-only history used to link code activity to tickets and releases. Custom fields Extend tickets with brand-specific attributes.
Releases Tagged versions synced into changelogs, CRMs, or customer-notification systems. Tickets The central support object, aggregating a conversation across channels.
Workflow runs (Actions) CI results synced into incident and reporting systems. Messages Individual inbound and outbound messages attached to a ticket.
Organizations and Teams Membership data synced with identity systems and HR directories for access reviews. Customers Unified shopper profiles that merge identities across connected stores.
Users Author and assignee identities matched to internal directories. Users (agents) Support staff records used for assignment and workload reporting.
What ships with GitHub ⇄ Gorgias

Connect GitHub and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every GitHub–Gorgias connection.

Real-time

Two-way sync

Changes in GitHub or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever GitHub or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single GitHub or Gorgias record.

Observability

Monitoring

Track your GitHub ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between GitHub and Gorgias.

How the GitHub and Gorgias connectors work

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect GitHub to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate GitHub and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    GitHub connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the GitHub and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · GitHub ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    GitHub Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

GitHub and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for GitHub and Gorgias.

Popular · 8 of 386
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