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Business productivity ⇄ CRM

Aviato to Gorgias integration — real-time data sync

Keep Aviato and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Celigo
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Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Aviato and Gorgias

Flow Aviato data into Gorgias in real time — no exports, no schedulers, no custom scripts.

Aviato is a read-only source: Stacksync reads its data in real time and delivers it into Gorgias, so Gorgias always reflects the current state of Aviato — without exports, scripts, or schedulers.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Aviato holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Common use cases

  • Enrich CRM accounts with Aviato firmographic data (sector, stage, headcount) so reps see current company context without manual research
  • Keep a warehouse table of tracked private companies refreshed on a schedule for downstream scoring and reporting
  • Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.

Where Aviato supplies contact or company data

Enriched fields land directly on records in Gorgias, and refreshes keep them from going stale.

Where Aviato can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gorgias sync into Aviato, so people working there have the context without switching tools.

What you can sync between Aviato and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Aviato objects Gorgias objects
Acquisition / Exit Event M&A and exit records tied to the acquired company profile Custom fields Extend tickets with brand-specific attributes.
Company Private-company profiles with firmographics, sector tags, and status Tickets The central support object, aggregating a conversation across channels.
Person Founder and employee profiles linked to current and past companies Messages Individual inbound and outbound messages attached to a ticket.
Funding Round Round-level records with stage, amount, date, and participating investors Customers Unified shopper profiles that merge identities across connected stores.
Investor Funds and angels connected to the rounds and companies they back Users (agents) Support staff records used for assignment and workload reporting.
Headcount Snapshot Point-in-time employee counts used to track company growth over time Tags Categorize tickets for routing and downstream analytics.
What ships with Aviato ⇄ Gorgias

Connect Aviato and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Aviato–Gorgias connection.

Real-time

Real-time sync

Changes in Aviato or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Aviato or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Aviato or Gorgias record.

Observability

Monitoring

Track your Aviato ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Aviato and Gorgias.

How the Aviato and Gorgias connectors work

Aviato

Integration surface
REST API returning JSON, with search/filter endpoints for querying company and people records
Authentication
API key passed on each request
Change detection
Polling-based: re-query tracked records on a schedule and diff against the last synced state; no native change feed is assumed
Capabilities
read
Rate limits
Request volume is credit- and rate-limited per plan; schedule refreshes in batches rather than per-record calls

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect Aviato to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Aviato and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Aviato connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Aviato and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Aviato ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Aviato Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Aviato and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Aviato and Gorgias.

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