Real-time
Two-way sync
Changes in Cin7 or ServiceNow instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Cin7 to ServiceNow integration — real-time, two-way sync
Keep Cin7 and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Cin7 and ServiceNow
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between ServiceNow and Cin7.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. ServiceNow is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Incidents, Change Requests, Problems, Service Catalog Requests in ServiceNow with Inventory levels, Sales orders, Purchase orders, Contacts in Cin7 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- Create ServiceNow tickets automatically from CRM cases and sync status back as agents work them
- Bi-directional sync of incidents with engineering issue trackers so IT and engineering work the same ticket without re-keying
- Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.
- Write purchase orders created in a planning tool back into Cin7 for receiving.
Where Cin7 is the HR or people system of record
Worker and organization data from Cin7 stays current in ServiceNow, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where ServiceNow faces customers and Cin7 carries account records
Order, invoice, or account status from Cin7 appears alongside the customer in ServiceNow, so front-line teams answer from live data.
What you can sync between Cin7 and ServiceNow
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | ServiceNow objects | |
|---|---|---|
| Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. | Change Requests Track planned changes; synced to deployment and release tooling. | |
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Problems Root-cause records linked to incidents, useful in cross-system reporting. | |
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Users and Groups Sys_user and group tables synced with HR systems and identity providers. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Tasks The base task table that incidents, changes, and requests extend. |
What ships with Cin7 ⇄ ServiceNow
Connect Cin7 and ServiceNow for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–ServiceNow connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or ServiceNow record.
Observability
Monitoring
Track your Cin7 ⇄ ServiceNow sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and ServiceNow.
How the Cin7 and ServiceNow connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
ServiceNow
- Integration surface
- REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
- Authentication
- OAuth 2.0 or basic authentication against the instance
- Change detection
- Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
- Capabilities
- read · write
- Rate limits
- Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works
How to connect Cin7 to ServiceNow — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
ServiceNow connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ ServiceNowCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 ServiceNowCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and ServiceNow integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and ServiceNow: authenticate both systems, choose the objects to sync (such as Cin7's Sales orders and Purchase orders), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Cin7 and ServiceNow: Where Cin7 is the HR or people system of record; Master data corrections travel; Where ServiceNow faces customers and Cin7 carries account records. Worker and organization data from Cin7 stays current in ServiceNow, so the tools people use daily reflect the org as it actually is.
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Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). ServiceNow: REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations. Authentication: OAuth 2.0 or basic authentication against the instance. Stacksync manages authentication, retries, and rate limits on both sides.
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ServiceNow: Sys_updated_on and sys_created_on columns exist on every table, giving a consistent basis for incremental extraction. Cin7: Cin7 is two distinct products under one brand: Cin7 Omni and Cin7 Core (the former DEAR Systems), each with its own API, credentials, and object shapes, so a connector must target the right one. Stacksync's field mapping accounts for these differences between Cin7 and ServiceNow without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cin7 and ServiceNow records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Cin7 and ServiceNow.
Popular · 8 of 386
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Cin7 ⇄ Resend -
Cin7 ⇄ Slack -
Cin7 ⇄ Zendesk -
Cin7 ⇄ Campfire -
ServiceNow ⇄ Epicor ERP -
ServiceNow ⇄ Extensiv (3PL Central) -
ServiceNow ⇄ Fishbowl Manufacturing -
ServiceNow ⇄ Global Shop Solutions
No integrations match .
