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ERP ⇄ Business productivity

Cin7 to Slack integration — real-time, two-way sync

Keep Cin7 and Slack in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cin7 and Slack

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Slack and Cin7.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Slack is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Messages, Threads, Users, User groups in Slack with Sales orders, Purchase orders, Contacts, Branches / locations in Cin7 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Create or update records in a database when specific messages or reactions occur in a channel
  • Alert an operations channel when a data sync detects conflicts or validation failures
  • Consolidate stock movements from multiple branches into one reporting database.
  • Publish Cin7 inventory levels to storefronts, marketplaces, and a CRM so every channel quotes real availability.

Where Cin7 is the HR or people system of record

Worker and organization data from Cin7 stays current in Slack, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Slack faces customers and Cin7 carries account records

Order, invoice, or account status from Cin7 appears alongside the customer in Slack, so front-line teams answer from live data.

What you can sync between Cin7 and Slack

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cin7 objects Slack objects
Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Files Uploads attached to messages, retrievable for archiving.
Credit notes / returns Return documents synced so finance and support see the same refund state. Reactions Emoji responses that can drive workflows, such as approving a synced record.
Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Channels Conversations (public, private, DMs) that messages are read from and posted to.
Inventory levels Stock on hand by branch or location, published outward for availability. Messages Keyed by channel and timestamp; posted via chat.postMessage and read via history methods.
Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. Threads Replies grouped under a parent message timestamp, preserved when archiving conversations.
Purchase orders Supplier orders synced with procurement and accounting workflows. Users Workspace members with profile fields, synced against HR systems and identity providers.
What ships with Cin7 ⇄ Slack

Connect Cin7 and Slack for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Slack connection.

Real-time

Two-way sync

Changes in Cin7 or Slack instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cin7 or Slack data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cin7 or Slack record.

Observability

Monitoring

Track your Cin7 ⇄ Slack sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cin7 and Slack.

How the Cin7 and Slack connectors work

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core

Slack

Integration surface
Web API (HTTP RPC-style methods) plus the Events API
Authentication
OAuth 2.0 with bot or user tokens and granular scopes
Change detection
Events API webhooks, delivered over HTTP callbacks or Socket Mode
Capabilities
read · write · webhooks
Rate limits
Per-method rate limit tiers; message posting is additionally limited per channel
How it works

How to connect Cin7 to Slack — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cin7 and Slack with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cin7 connected
    Slack connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cin7 and Slack objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cin7 ⇄ Slack
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cin7 Slack
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cin7 and Slack integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Cin7 and Slack.

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