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Business productivity ⇄ Accounting and finance

Braze to Chargebee integration — real-time, two-way sync

Keep Braze and Chargebee in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Celigo
Why teams connect Braze and Chargebee

Connect the financial records in Chargebee with the work happening in Braze, so both stay current without exports or copy-paste.

Chargebee holds the financial truth: who the customers are, what they were billed, what they paid. Braze is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.

Stacksync keeps Coupons, Events, Customers, Subscriptions in Chargebee and Canvases, Subscription Groups, Content Blocks, Users in Braze in sync, bi-directionally and in real time. Whatever records Braze keeps and whatever events it produces, the overlap with Chargebee is mapped field by field, and a change on either side shows up on the other within seconds.

There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.

Common use cases

  • Write plan changes initiated in an internal admin tool back into Chargebee subscriptions.
  • Mirror customers and subscriptions into Postgres so product code can check entitlement without calling the billing API.
  • Push product usage events from a database or warehouse into Braze to trigger onboarding and retention journeys.
  • Keep subscription and consent states consistent between Braze subscription groups and the CRM or CDP of record.

Where Braze collects payments or triggers charges: events land in Chargebee

Payment and charge activity flows into Chargebee as it happens, so the books reflect reality without manual reconciliation.

Where Braze tracks people or companies: one identity

A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.

Where Braze is a docs or knowledge workspace: reference data kept fresh

Figures teams rely on, like customer status or outstanding balances, stay current wherever Braze surfaces them instead of going stale after a one-time paste.

What you can sync between Braze and Chargebee

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Braze objects Chargebee objects
Purchases Transaction records logged against profiles for revenue-based targeting. Transactions Payment attempts and outcomes synced for dunning and finance workflows.
Segments Audience definitions read for membership export and campaign targeting. Coupons Discount definitions and redemptions used in deal-desk and reporting syncs.
Campaigns Message sends whose metadata and analytics are read for reporting. Events The change log resource that records every state change for incremental sync.
Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. Customers Billing accounts matched to CRM accounts or users by email or external ID.
Subscription Groups Channel-level opt-in states synced with consent records in other systems. Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases.
Content Blocks Reusable message content referenced across campaigns. Invoices Issued billing documents synced to accounting and revenue reporting.
What ships with Braze ⇄ Chargebee

Connect Braze and Chargebee for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Chargebee connection.

Real-time

Two-way sync

Changes in Braze or Chargebee instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Braze or Chargebee data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Braze or Chargebee record.

Observability

Monitoring

Track your Braze ⇄ Chargebee sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Braze and Chargebee.

How the Braze and Chargebee connectors work

Braze

Integration surface
REST API
Authentication
REST API keys scoped to specific endpoints, issued per workspace
Change detection
Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
Capabilities
read · write
Rate limits
Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site
How it works

How to connect Braze to Chargebee — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Braze and Chargebee with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Braze connected
    Chargebee connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Braze and Chargebee objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Braze ⇄ Chargebee
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Braze Chargebee
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Braze and Chargebee integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Braze and Chargebee.

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