Skip to content
Business productivity ⇄ CRM

Atlassian to Infor CRM integration — real-time, two-way sync

Keep Atlassian and Infor CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Atlassian and Infor CRM

Sync what happens in Atlassian with the customer records in Infor CRM, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Atlassian holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Confluence Spaces, Jira Issues, Jira Projects, Boards and Sprints in Atlassian to Opportunities, Tickets, Activities, Campaigns in Infor CRM with bi-directional, real-time sync. Activity and record changes in Atlassian update the matching contact or account in Infor CRM, and CRM data flows the other way wherever Atlassian can store and use it.

Common use cases

  • Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
  • Mirror Jira projects into a SQL database for engineering throughput and SLA reporting.
  • Support a migration to another CRM by running both systems in sync during the transition.
  • Run a two-way sync between Infor CRM accounts and contacts and a Postgres database so internal tools read CRM data with SQL.

Where Atlassian handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Infor CRM, so sales sees open issues before the next call.

Where Atlassian supplies contact or company data

Enriched fields land directly on records in Infor CRM, and refreshes keep them from going stale.

Where Atlassian can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Infor CRM sync into Atlassian, so people working there have the context without switching tools.

What you can sync between Atlassian and Infor CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Atlassian objects Infor CRM objects
Attachments Files on issues mirrored to paired records where needed. Opportunities Pipeline records synced out for forecasting and reporting.
Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. Tickets Service records synced with helpdesk and field service systems.
Workflows and Statuses Status transitions mapped to stages in the paired system. Activities Calls, meetings, and tasks synced for engagement reporting.
Users and Groups Assignees and reporters matched to identities in other tools. Campaigns Marketing containers linked to leads and opportunities.
Confluence Pages Documentation content readable and writable through the Confluence REST API. Custom entities Deployment-specific objects added through the customizable entity model.
Confluence Spaces Namespaces that scope page syncs and permissions. Accounts Company records matched against ERP customer masters in syncs.
What ships with Atlassian ⇄ Infor CRM

Connect Atlassian and Infor CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Infor CRM connection.

Real-time

Two-way sync

Changes in Atlassian or Infor CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Atlassian or Infor CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Atlassian or Infor CRM record.

Observability

Monitoring

Track your Atlassian ⇄ Infor CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Atlassian and Infor CRM.

How the Atlassian and Infor CRM connectors work

Atlassian

Integration surface
REST APIs per product (Jira Cloud and Confluence Cloud)
Authentication
OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
Change detection
Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
Capabilities
read · write · webhooks

Infor CRM

Integration surface
REST-style SData API over the CRM entity model
Authentication
User credentials; Infor OS-managed authentication in cloud deployments
Change detection
Polling on modified timestamps; no log-based CDC on the API surface
Capabilities
read · write
Rate limits
Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
How it works

How to connect Atlassian to Infor CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Atlassian and Infor CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Atlassian connected
    Infor CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Atlassian and Infor CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Atlassian ⇄ Infor CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Atlassian Infor CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Atlassian and Infor CRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Atlassian and Infor CRM.

Popular · 8 of 386
All Atlassian integrations All Infor CRM integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own