Real-time
Two-way sync
Changes in Infor CRM or Microsoft Teams instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Infor CRM to Microsoft Teams integration — real-time, two-way sync
Keep Infor CRM and Microsoft Teams in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor CRM and Microsoft Teams
Sync what happens in Microsoft Teams with the customer records in Infor CRM, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Teams holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Teams, Channels, Channel Messages, Chats & Chat Messages in Microsoft Teams to Custom entities, Accounts, Contacts, Leads in Infor CRM with bi-directional, real-time sync. Activity and record changes in Microsoft Teams update the matching contact or account in Infor CRM, and CRM data flows the other way wherever Microsoft Teams can store and use it.
Common use cases
- Sync team membership from HR or identity systems so channels match the org chart.
- Route support case updates from the CRM into a triage channel for faster response.
- Keep Infor CRM aligned with an Infor ERP customer master so sales and finance share one account record.
- Sync opportunities and activities into a warehouse for pipeline and engagement reporting.
Where Microsoft Teams supplies contact or company data
Enriched fields land directly on records in Infor CRM, and refreshes keep them from going stale.
Where Microsoft Teams can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Infor CRM sync into Microsoft Teams, so people working there have the context without switching tools.
Where Microsoft Teams handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Infor CRM, so sales sees open issues before the next call.
What you can sync between Infor CRM and Microsoft Teams
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infor CRM objects | Microsoft Teams objects | |
|---|---|---|
| Custom entities Deployment-specific objects added through the customizable entity model. | Chats & Chat Messages 1:1 and group chat content read under protected-API access for compliance use. | |
| Accounts Company records matched against ERP customer masters in syncs. | Team Members & Users Membership synced with identity, HR, or CRM ownership data. | |
| Contacts Person records synced with marketing and support tools. | Online Meetings Meeting records synced with scheduling and CRM activity timelines. | |
| Leads Unqualified records synced in from marketing sources. | Tabs & Installed Apps App configuration read to audit or provision team workspaces. | |
| Opportunities Pipeline records synced out for forecasting and reporting. | Teams Team containers provisioned or read to mirror org and project structure. | |
| Tickets Service records synced with helpdesk and field service systems. | Channels Channel targets used for routing synced notifications and updates. |
What ships with Infor CRM ⇄ Microsoft Teams
Connect Infor CRM and Microsoft Teams for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CRM–Microsoft Teams connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infor CRM or Microsoft Teams data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infor CRM or Microsoft Teams record.
Observability
Monitoring
Track your Infor CRM ⇄ Microsoft Teams sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infor CRM and Microsoft Teams.
How the Infor CRM and Microsoft Teams connectors work
Infor CRM
- Integration surface
- REST-style SData API over the CRM entity model
- Authentication
- User credentials; Infor OS-managed authentication in cloud deployments
- Change detection
- Polling on modified timestamps; no log-based CDC on the API surface
- Capabilities
- read · write
- Rate limits
- Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
Microsoft Teams
- Integration surface
- REST API (Microsoft Graph)
- Authentication
- OAuth 2.0 via Microsoft Entra ID; reading message content at scale requires Microsoft-approved protected-API access
- Change detection
- Graph change notifications (webhooks) for messages and membership; delta queries on some resources
- Capabilities
- read · write · webhooks
How it works
How to connect Infor CRM to Microsoft Teams — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infor CRM and Microsoft Teams with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infor CRM
connected
Microsoft Teams
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infor CRM and Microsoft Teams objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infor CRM ⇄ Microsoft TeamsCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infor CRM Microsoft TeamsCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infor CRM and Microsoft Teams integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Infor CRM and Microsoft Teams: authenticate both systems, choose the objects to sync (such as Infor CRM's Custom entities and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Infor CRM and Microsoft Teams connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Infor CRM–Microsoft Teams integration in-house.
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Yes — Stacksync ships production-grade connectors for both Infor CRM and Microsoft Teams. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Infor CRM: Polling on modified timestamps; no log-based CDC on the API surface. On Microsoft Teams: Graph change notifications (webhooks) for messages and membership; delta queries on some resources. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Microsoft Teams side: Teams, Channels, Channel Messages, Chats & Chat Messages, plus custom fields where Microsoft Teams exposes them. On the Infor CRM side: Custom entities, Accounts, Contacts, Leads. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor CRM and Microsoft Teams.
Popular · 8 of 386
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Infor CRM ⇄ Microsoft Dynamics 365 -
Infor CRM ⇄ NextGen Healthcare -
Infor CRM ⇄ Orderful -
Infor CRM ⇄ Resend -
Microsoft Teams ⇄ Streak CRM -
Microsoft Teams ⇄ SugarCRM -
Microsoft Teams ⇄ Twenty CRM -
Microsoft Teams ⇄ Veeva CRM
No integrations match .
