Real-time
Two-way sync
Changes in Twilio or Workday instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Accounting and finance
Twilio to Workday integration — real-time, two-way sync
Keep Twilio and Workday in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Twilio and Workday
Connect the financial records in Workday with the work happening in Twilio, so both stay current without exports or copy-paste.
Workday holds the financial truth: who the customers are, what they were billed, what they paid. Twilio is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Custom Reports (RaaS), Workers, Organizations, Positions in Workday and Addresses, Flows, Usage Records, Messages in Twilio in sync, bi-directionally and in real time. Whatever records Twilio keeps and whatever events it produces, the overlap with Workday is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
Common use cases
- Keep supervisory-organization hierarchies aligned with planning and workforce tools that model the same structure.
- Sync worker records from Workday into IT and identity systems so hires, transfers, and terminations provision access automatically.
- Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
- Push Twilio usage records into a finance database for per-customer communication cost allocation.
Where Twilio tracks people or companies: one identity
A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Where Twilio handles customer conversations: billing context in view
Front-line teams see invoice and payment status from Workday next to the customer they are helping, without logging into the finance system.
Where Twilio collects payments or triggers charges: events land in Workday
Payment and charge activity flows into Workday as it happens, so the books reflect reality without manual reconciliation.
What you can sync between Twilio and Workday
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Twilio objects | Workday objects | |
|---|---|---|
| Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs. | Positions Job seats synced with recruiting and planning tools. | |
| Accounts Synced with incremental and full sync per the Stacksync docs. | Compensation Pay components read into payroll, planning, and equity systems under strict access control. | |
| Roles Synced with incremental and full sync per the Stacksync docs. | Time Off and Absence Balances and requests synced with scheduling and workforce tools. | |
| Addresses Synced with incremental and full sync per the Stacksync docs. | Payroll Results Completed pay data exported to finance and benefits systems. | |
| Flows Synced with incremental and full sync per the Stacksync docs. | Suppliers Workday Financials vendor records aligned with procurement tools. | |
| Usage Records Aggregated usage and spend data synced into finance systems for cost tracking. | Customers and Invoices Financials receivables objects synced for billing visibility where Workday Financials is used. |
What ships with Twilio ⇄ Workday
Connect Twilio and Workday for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Twilio–Workday connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Twilio or Workday data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Twilio or Workday record.
Observability
Monitoring
Track your Twilio ⇄ Workday sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Twilio and Workday.
How the Twilio and Workday connectors work
Twilio
- Integration surface
- REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
- Authentication
- Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
- Change detection
- Status callback webhooks per message and call, plus polling of resource lists for backfill
- Capabilities
- read · write · webhooks
Workday
- Integration surface
- SOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports
- Authentication
- OAuth 2.0 for the REST API; integration system users with WS-Security or certificate-based auth for SOAP
- Change detection
- Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment; no general webhook surface
- Capabilities
- read · write
How it works
How to connect Twilio to Workday — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Twilio and Workday with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Twilio
connected
Workday
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Twilio and Workday objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Twilio ⇄ WorkdayCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Twilio WorkdayCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Twilio and Workday integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Twilio and Workday: authenticate both systems, choose the objects to sync (such as Twilio's Outgoing Caller IDs and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Twilio and Workday: Where Twilio tracks people or companies: one identity; Where Twilio handles customer conversations: billing context in view; Where Twilio collects payments or triggers charges: events land in Workday. A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
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Twilio: REST API (per-product APIs for Messaging, Voice, Conversations, Verify). Authentication: Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector). Workday: SOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports. Authentication: OAuth 2.0 for the REST API; integration system users with WS-Security or certificate-based auth for SOAP. Stacksync manages authentication, retries, and rate limits on both sides.
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Workday: Workday data is effective-dated: records carry validity dates, and reads can be scoped to an as-of moment, which shapes how syncs interpret changes. Twilio: Every Twilio resource carries a 34-character SID with a type prefix (for example SM for messages, CA for calls), which gives syncs stable unique keys. Stacksync's field mapping accounts for these differences between Twilio and Workday without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Twilio and Workday records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Twilio and Workday.
Popular · 8 of 386
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Twilio ⇄ Stripe -
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Twilio ⇄ Anaplan -
Twilio ⇄ Chargebee -
Workday ⇄ Slack -
Workday ⇄ Zendesk -
Workday ⇄ Campfire -
Workday ⇄ Front
No integrations match .
