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ERP ⇄ Business productivity

Syspro to Twilio integration — real-time, two-way sync

Keep Syspro and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Syspro and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and Syspro.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Roles, Addresses, Flows, Usage Records in Twilio with Sales orders, Purchase orders, Jobs (work orders), Bills of materials in Syspro bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
  • Mirror Verify outcomes into a user database to gate onboarding steps on completed phone verification.
  • Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront
  • Mirror customers and AR invoices into a CRM so sales sees credit and billing status on the account

Where Syspro is the HR or people system of record

Worker and organization data from Syspro stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Twilio faces customers and Syspro carries account records

Order, invoice, or account status from Syspro appears alongside the customer in Twilio, so front-line teams answer from live data.

What you can sync between Syspro and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Syspro objects Twilio objects
Customers AR customer master records matched against CRM accounts. Accounts Synced with incremental and full sync per the Stacksync docs.
Suppliers AP supplier records synced with procurement and payment systems. Roles Synced with incremental and full sync per the Stacksync docs.
Inventory items The stock master, kept aligned with WMS and e-commerce catalogs. Addresses Synced with incremental and full sync per the Stacksync docs.
Sales orders Orders written in from storefronts and CRMs, with status read back out. Flows Synced with incremental and full sync per the Stacksync docs.
Purchase orders Procurement documents synced with supplier portals and receiving. Usage Records Aggregated usage and spend data synced into finance systems for cost tracking.
Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting. Messages SMS, MMS, and WhatsApp messages with delivery status; synced to log outreach in CRMs and databases.
What ships with Syspro ⇄ Twilio

Connect Syspro and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Syspro–Twilio connection.

Real-time

Two-way sync

Changes in Syspro or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Syspro or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Syspro or Twilio record.

Observability

Monitoring

Track your Syspro ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Syspro and Twilio.

How the Syspro and Twilio connectors work

Syspro

Integration surface
e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
Authentication
SYSPRO operator credentials exchanged for a session token
Change detection
Polling; the ERP does not expose a change feed to external consumers
Capabilities
read · write
Rate limits
Throughput depends on the customer's server sizing; many deployments are on-premise

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect Syspro to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Syspro and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Syspro connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Syspro and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Syspro ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Syspro Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Syspro and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Syspro and Twilio.

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