Skip to content
ERP ⇄ Business productivity

SAP Business ByDesign to Twilio integration — real-time, two-way sync

Keep SAP Business ByDesign and Twilio in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect SAP Business ByDesign and Twilio

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Twilio and SAP Business ByDesign.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Twilio is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Messaging Services, Calls, Incoming Phone Numbers, Outgoing Caller IDs in Twilio with Materials / Products, Purchase Orders, Opportunities, Projects in SAP Business ByDesign bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Trigger outbound messages by writing rows to a synced database table instead of calling the Twilio API directly from application code.
  • Sync delivery and error statuses back into the system that initiated the send, so failed messages surface where the campaign lives.
  • Sync ByDesign accounts and contacts with an external CRM so sales works outside the ERP while finance keeps the master record.
  • Create sales orders in ByDesign from e-commerce or CPQ systems and sync order and delivery status back.

Where Twilio faces customers and SAP Business ByDesign carries account records

Order, invoice, or account status from SAP Business ByDesign appears alongside the customer in Twilio, so front-line teams answer from live data.

Where SAP Business ByDesign is the HR or people system of record

Worker and organization data from SAP Business ByDesign stays current in Twilio, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between SAP Business ByDesign and Twilio

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP Business ByDesign objects Twilio objects
Customer Invoices Billing documents synced outward for collections and CRM visibility. Incoming Phone Numbers Synced with incremental and full sync per the Stacksync docs.
Materials / Products Item master data aligned with e-commerce and inventory systems. Outgoing Caller IDs Synced with incremental and full sync per the Stacksync docs.
Purchase Orders Procurement documents exchanged with supplier systems. Accounts Synced with incremental and full sync per the Stacksync docs.
Opportunities Built-in CRM records synced with external sales tools when both are in use. Roles Synced with incremental and full sync per the Stacksync docs.
Projects Project structures and tasks read for time and billing integrations. Addresses Synced with incremental and full sync per the Stacksync docs.
Employees Worker records referenced by time, expense, and project data. Flows Synced with incremental and full sync per the Stacksync docs.
What ships with SAP Business ByDesign ⇄ Twilio

Connect SAP Business ByDesign and Twilio for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP Business ByDesign–Twilio connection.

Real-time

Two-way sync

Changes in SAP Business ByDesign or Twilio instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP Business ByDesign or Twilio data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP Business ByDesign or Twilio record.

Observability

Monitoring

Track your SAP Business ByDesign ⇄ Twilio sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP Business ByDesign and Twilio.

How the SAP Business ByDesign and Twilio connectors work

SAP Business ByDesign

Integration surface
SOAP web services plus OData services for analytical and custom data access
Authentication
Basic authentication over TLS for service users; OAuth-based options exist for certain scenarios
Change detection
Polling on last-changed timestamps; the platform does not offer a general webhook surface
Capabilities
read · write

Twilio

Integration surface
REST API (per-product APIs for Messaging, Voice, Conversations, Verify)
Authentication
Account SID + Auth Token (copied from Twilio Console Account Info and entered into the Stacksync Twilio connector)
Change detection
Status callback webhooks per message and call, plus polling of resource lists for backfill
Capabilities
read · write · webhooks
Twilio setup guide
How it works

How to connect SAP Business ByDesign to Twilio — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP Business ByDesign and Twilio with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP Business ByDesign connected
    Twilio connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP Business ByDesign and Twilio objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP Business ByDesign ⇄ Twilio
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP Business ByDesign Twilio
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

SAP Business ByDesign and Twilio integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for SAP Business ByDesign and Twilio.

Popular · 8 of 386
All SAP Business ByDesign integrations All Twilio integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own