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CRM ⇄ ERP

Oracle CX Sales to SAP Business ByDesign integration — real-time, two-way sync

Keep Oracle CX Sales and SAP Business ByDesign in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Oracle CX Sales and SAP Business ByDesign

Close the gap between front office and back office: Oracle CX Sales and SAP Business ByDesign share customers and status in real time, in both directions.

Oracle CX Sales holds the customer relationship; SAP Business ByDesign runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Activities, Territories, Partners, Custom objects in Oracle CX Sales with Opportunities, Projects, Employees, Business Partners (Accounts) in SAP Business ByDesign field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Push product usage and entitlement data from internal databases into CX Sales to inform forecasting.
  • Sync territory and ownership changes out to lead-routing and compensation tools.
  • Sync project and time data with external professional-services tools for billing.
  • Sync ByDesign accounts and contacts with an external CRM so sales works outside the ERP while finance keeps the master record.

Where SAP Business ByDesign is the finance system of record: money status on the account

Invoice and payment state from SAP Business ByDesign shows on the account in Oracle CX Sales, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where SAP Business ByDesign manages people and org data: keep Oracle CX Sales aligned

Owners, territories, and org structure informed by SAP Business ByDesign stay current in Oracle CX Sales.

What you can sync between Oracle CX Sales and SAP Business ByDesign

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Oracle CX Sales objects SAP Business ByDesign objects
Activities Tasks, appointments, and call logs used for engagement reporting Purchase Orders Procurement documents exchanged with supplier systems.
Territories Assignment structures that downstream routing and comp tools consume Opportunities Built-in CRM records synced with external sales tools when both are in use.
Partners Channel records for organizations selling through partner networks Projects Project structures and tasks read for time and billing integrations.
Custom objects Objects built in Application Composer, exposed through the same REST conventions Employees Worker records referenced by time, expense, and project data.
Accounts Customer organizations, the anchor record for bi-directional CRM syncs Business Partners (Accounts) Customer and supplier master data synced with CRMs and procurement tools.
Contacts People linked to accounts, kept consistent with marketing and support systems Contacts Person records linked to accounts, aligned with CRM contact objects.
What ships with Oracle CX Sales ⇄ SAP Business ByDesign

Connect Oracle CX Sales and SAP Business ByDesign for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Oracle CX Sales–SAP Business ByDesign connection.

Real-time

Two-way sync

Changes in Oracle CX Sales or SAP Business ByDesign instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Oracle CX Sales or SAP Business ByDesign data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Oracle CX Sales or SAP Business ByDesign record.

Observability

Monitoring

Track your Oracle CX Sales ⇄ SAP Business ByDesign sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Oracle CX Sales and SAP Business ByDesign.

How the Oracle CX Sales and SAP Business ByDesign connectors work

Oracle CX Sales

Integration surface
REST API (Oracle Fusion Applications REST framework); SOAP services also available
Authentication
OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration
Change detection
polling on last-update audit fields; event-driven patterns route through Oracle Integration rather than direct webhooks
Capabilities
read · write
Rate limits
subject to the platform's API rate limits

SAP Business ByDesign

Integration surface
SOAP web services plus OData services for analytical and custom data access
Authentication
Basic authentication over TLS for service users; OAuth-based options exist for certain scenarios
Change detection
Polling on last-changed timestamps; the platform does not offer a general webhook surface
Capabilities
read · write
How it works

How to connect Oracle CX Sales to SAP Business ByDesign — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Oracle CX Sales and SAP Business ByDesign with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Oracle CX Sales connected
    SAP Business ByDesign connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Oracle CX Sales and SAP Business ByDesign objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Oracle CX Sales ⇄ SAP Business ByDesign
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Oracle CX Sales SAP Business ByDesign
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Oracle CX Sales and SAP Business ByDesign integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Oracle CX Sales and SAP Business ByDesign.

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