Two-way sync
Changes in Microsoft Teams or Nutshell instantly reflect in both systems. No stale data, no manual imports.
Keep Microsoft Teams and Nutshell in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Teams holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Channel Messages, Chats & Chat Messages, Team Members & Users, Online Meetings in Microsoft Teams to Leads, People, Companies, Activities in Nutshell with bi-directional, real-time sync. Activity and record changes in Microsoft Teams update the matching contact or account in Nutshell, and CRM data flows the other way wherever Microsoft Teams can store and use it.
Enriched fields land directly on records in Nutshell, and refreshes keep them from going stale.
Owner, lifecycle stage, or account details from Nutshell sync into Microsoft Teams, so people working there have the context without switching tools.
Tickets and conversations attach to the right contact and account in Nutshell, so sales sees open issues before the next call.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Teams objects | Nutshell objects | |
|---|---|---|
| Teams Team containers provisioned or read to mirror org and project structure. | Tags Segmentation labels mapped to lists or filters in downstream tools | |
| Channels Channel targets used for routing synced notifications and updates. | Users Rep records used to resolve ownership when syncing assignments | |
| Channel Messages Posted messages read for archiving or written to broadcast record changes. | Leads Nutshell's deal object; synced as the pipeline record linked to people and companies | |
| Chats & Chat Messages 1:1 and group chat content read under protected-API access for compliance use. | People Individual contacts, kept consistent with marketing and outreach tools | |
| Team Members & Users Membership synced with identity, HR, or CRM ownership data. | Companies Account records that group people and leads for account-level syncs | |
| Online Meetings Meeting records synced with scheduling and CRM activity timelines. | Activities Logged calls, meetings, and emails used for engagement reporting |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Teams–Nutshell connection.
Changes in Microsoft Teams or Nutshell instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Microsoft Teams or Nutshell data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Microsoft Teams or Nutshell record.
Track your Microsoft Teams ⇄ Nutshell sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Microsoft Teams and Nutshell.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Microsoft Teams and Nutshell with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Microsoft Teams and Nutshell objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Teams and Nutshell: authenticate both systems, choose the objects to sync (such as Microsoft Teams's Teams and Channels), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Microsoft Teams: Graph change notifications (webhooks) for messages and membership; delta queries on some resources. On Nutshell: Webhook subscriptions for record events, with polling as fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Microsoft Teams side: Channel Messages, Chats & Chat Messages, Team Members & Users, Online Meetings, plus custom fields where Microsoft Teams exposes them. On the Nutshell side: Leads, People, Companies, Activities. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Microsoft Teams and Nutshell: Where Microsoft Teams supplies contact or company data; Where Microsoft Teams can store CRM context: fields kept current; Where Microsoft Teams handles support or shared inboxes. Enriched fields land directly on records in Nutshell, and refreshes keep them from going stale.
Microsoft Teams: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID; reading message content at scale requires Microsoft-approved protected-API access. Nutshell: JSON-RPC API over HTTPS; a newer REST API is also offered. Authentication: HTTP Basic with account email and API key. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Teams and Nutshell.