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Business productivity ⇄ CRM

Microsoft Dynamics 365 to SAP Sales Cloud integration — real-time, two-way sync

Keep Microsoft Dynamics 365 and SAP Sales Cloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Microsoft Dynamics 365 and SAP Sales Cloud

Sync what happens in Microsoft Dynamics 365 with the customer records in SAP Sales Cloud, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Dynamics 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Custom Tables, Accounts, Contacts, Leads in Microsoft Dynamics 365 to Sales Orders, Activities, Products, Service Tickets in SAP Sales Cloud with bi-directional, real-time sync. Activity and record changes in Microsoft Dynamics 365 update the matching contact or account in SAP Sales Cloud, and CRM data flows the other way wherever Microsoft Dynamics 365 can store and use it.

Common use cases

  • Keep opportunities and orders consistent with the ERP or billing system without manual re-entry.
  • Sync cases with external ticketing or product systems so support works one queue.
  • Push product and pricing masters from the ERP into the CRM so quotes reference current data.
  • Write leads captured in web forms or enrichment pipelines directly into the CRM.

Where Microsoft Dynamics 365 processes payments

Charges, refunds, and subscription changes appear on the account in SAP Sales Cloud, so revenue context lives with the relationship.

Where Microsoft Dynamics 365 can store CRM context: fields kept current

Owner, lifecycle stage, or account details from SAP Sales Cloud sync into Microsoft Dynamics 365, so people working there have the context without switching tools.

Where Microsoft Dynamics 365 handles support or shared inboxes

Tickets and conversations attach to the right contact and account in SAP Sales Cloud, so sales sees open issues before the next call.

What you can sync between Microsoft Dynamics 365 and SAP Sales Cloud

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Dynamics 365 objects SAP Sales Cloud objects
Products Catalog records aligned with ERP item masters. Service Tickets Service requests synced with support tools where service scope is used.
Activities Emails, calls, and tasks captured for engagement analytics. Accounts Corporate customer records synced with ERP business partners and marketing tools.
Custom Tables Dataverse tables that carry business-specific entities through the same API surface. Contacts Person records linked to accounts, synced with marketing automation and enrichment sources.
Accounts Company records synced bi-directionally with ERPs, databases, and billing systems. Individual Customers B2C customer records used in consumer-facing sales processes.
Contacts Person records kept consistent with marketing, support, and data-warehouse copies. Leads Inbound prospect records written from marketing systems and web forms.
Leads Inbound records enriched and routed from external sources into sales queues. Opportunities Pipeline records read for forecasting and warehouse reporting.
What ships with Microsoft Dynamics 365 ⇄ SAP Sales Cloud

Connect Microsoft Dynamics 365 and SAP Sales Cloud for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365–SAP Sales Cloud connection.

Real-time

Two-way sync

Changes in Microsoft Dynamics 365 or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Dynamics 365 or SAP Sales Cloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Dynamics 365 or SAP Sales Cloud record.

Observability

Monitoring

Track your Microsoft Dynamics 365 ⇄ SAP Sales Cloud sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 and SAP Sales Cloud.

How the Microsoft Dynamics 365 and SAP Sales Cloud connectors work

Microsoft Dynamics 365

Integration surface
REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
Authentication
Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
Change detection
Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties
Capabilities
read · write · CDC · webhooks
Microsoft Dynamics 365 setup guide

SAP Sales Cloud

Integration surface
OData API (v2) plus SOAP web services
Authentication
Basic auth or OAuth 2.0 (SAML bearer assertion)
Change detection
Polling on last-changed timestamps; event notifications can push change signals to an external endpoint
Capabilities
read · write · webhooks
How it works

How to connect Microsoft Dynamics 365 to SAP Sales Cloud — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Dynamics 365 and SAP Sales Cloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Dynamics 365 connected
    SAP Sales Cloud connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Dynamics 365 and SAP Sales Cloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Dynamics 365 ⇄ SAP Sales Cloud
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Dynamics 365 SAP Sales Cloud
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Microsoft Dynamics 365 and SAP Sales Cloud integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Dynamics 365 and SAP Sales Cloud.

Popular · 8 of 386
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