Two-way sync
Changes in Microsoft Dynamics 365 or Microsoft Teams instantly reflect in both systems. No stale data, no manual imports.
Keep Microsoft Dynamics 365 and Microsoft Teams in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Cases (Incidents), Quotes, Orders & Invoices, Products, Activities in Microsoft Dynamics 365 with Chats & Chat Messages, Team Members & Users, Online Meetings, Tabs & Installed Apps in Microsoft Teams in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Information that originates in Microsoft Dynamics 365 stays current in Microsoft Teams instead of going stale after a one-time paste.
When work started in one tool continues in the other, the shared fields travel with it automatically.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Dynamics 365 objects | Microsoft Teams objects | |
|---|---|---|
| Leads Inbound records enriched and routed from external sources into sales queues. | Channels Channel targets used for routing synced notifications and updates. | |
| Opportunities Pipeline records synced with forecasting, CPQ, and billing systems. | Channel Messages Posted messages read for archiving or written to broadcast record changes. | |
| Cases (Incidents) Support records shared with ticketing tools and product databases. | Chats & Chat Messages 1:1 and group chat content read under protected-API access for compliance use. | |
| Quotes, Orders & Invoices Transaction documents reconciled with the ERP or billing source of truth. | Team Members & Users Membership synced with identity, HR, or CRM ownership data. | |
| Products Catalog records aligned with ERP item masters. | Online Meetings Meeting records synced with scheduling and CRM activity timelines. | |
| Activities Emails, calls, and tasks captured for engagement analytics. | Tabs & Installed Apps App configuration read to audit or provision team workspaces. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365–Microsoft Teams connection.
Changes in Microsoft Dynamics 365 or Microsoft Teams instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Microsoft Dynamics 365 or Microsoft Teams data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Microsoft Dynamics 365 or Microsoft Teams record.
Track your Microsoft Dynamics 365 ⇄ Microsoft Teams sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 and Microsoft Teams.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Microsoft Dynamics 365 and Microsoft Teams with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Microsoft Dynamics 365 and Microsoft Teams objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Dynamics 365 and Microsoft Teams: authenticate both systems, choose the objects to sync (such as Microsoft Dynamics 365's Leads and Opportunities), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Microsoft Dynamics 365 and Microsoft Teams: Where one tool produces events: mirror them in the other; Where Microsoft Teams is where the team documents or plans: keep its data fed; Handoffs between teams. Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Microsoft Dynamics 365: REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface. Authentication: Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities). Microsoft Teams: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID; reading message content at scale requires Microsoft-approved protected-API access. Stacksync manages authentication, retries, and rate limits on both sides.
Microsoft Dynamics 365: Customer engagement apps store data in Dataverse, which exposes a uniform OData v4 Web API across standard and custom tables. Microsoft Teams: Teams has no standalone API; all programmatic access goes through Microsoft Graph alongside the rest of Microsoft 365. Stacksync's field mapping accounts for these differences between Microsoft Dynamics 365 and Microsoft Teams without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Microsoft Dynamics 365 and Microsoft Teams records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Microsoft Dynamics 365 and Microsoft Teams.