Real-time
Two-way sync
Changes in Intercom or Syspro instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Intercom to Syspro integration — real-time, two-way sync
Keep Intercom and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Intercom and Syspro
Close the gap between front office and back office: Intercom and Syspro share customers and status in real time, in both directions.
Intercom holds the customer relationship; Syspro runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Tickets, Data Events, Custom Data Attributes, Tags in Intercom with Customers, Suppliers, Inventory items, Sales orders in Syspro field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Push product usage events from an application database into Intercom to trigger onboarding and retention messages
- Mirror conversations and tickets into a warehouse for support analytics and SLA reporting
- Write sales orders from e-commerce platforms or CRMs into SYSPRO without manual re-entry
- Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront
Where Syspro handles order-to-cash: closed-won flows through
A deal won in Intercom creates or updates the customer in Syspro with clean data, so fulfillment and invoicing start without re-entry.
Where Syspro is the finance system of record: money status on the account
Invoice and payment state from Syspro shows on the account in Intercom, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Intercom and Syspro
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Intercom objects | Syspro objects | |
|---|---|---|
| Contacts A single contact model covers both users and leads, distinguished by a role attribute. | Customers AR customer master records matched against CRM accounts. | |
| Companies Company records group contacts and carry plan and account attributes used in segmentation. | Suppliers AP supplier records synced with procurement and payment systems. | |
| Conversations Support and sales threads sync outward for analytics and CRM context. | Inventory items The stock master, kept aligned with WMS and e-commerce catalogs. | |
| Tickets Structured ticket records track issues alongside conversational threads. | Sales orders Orders written in from storefronts and CRMs, with status read back out. | |
| Data Events Behavioral events pushed in from product databases trigger messages and flows. | Purchase orders Procurement documents synced with supplier portals and receiving. | |
| Custom Data Attributes Typed custom fields on contacts and companies hold synced billing and usage data. | Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting. |
What ships with Intercom ⇄ Syspro
Connect Intercom and Syspro for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Intercom–Syspro connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Intercom or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Intercom or Syspro record.
Observability
Monitoring
Track your Intercom ⇄ Syspro sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Intercom and Syspro.
How the Intercom and Syspro connectors work
Intercom
- Integration surface
- REST API
- Authentication
- OAuth 2.0 for public apps or a workspace access token
- Change detection
- Webhook topic subscriptions for contact, company, and conversation events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-app rate limits on the Intercom API
Syspro
- Integration surface
- e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
- Authentication
- SYSPRO operator credentials exchanged for a session token
- Change detection
- Polling; the ERP does not expose a change feed to external consumers
- Capabilities
- read · write
- Rate limits
- Throughput depends on the customer's server sizing; many deployments are on-premise
How it works
How to connect Intercom to Syspro — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Intercom and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Intercom
connected
Syspro
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Intercom and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Intercom ⇄ SysproCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Intercom SysproCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Intercom and Syspro integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Intercom and Syspro: authenticate both systems, choose the objects to sync (such as Intercom's Contacts and Companies), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Common patterns for Intercom and Syspro: Where Syspro handles order-to-cash: closed-won flows through; Where Syspro is the finance system of record: money status on the account; One customer master. A deal won in Intercom creates or updates the customer in Syspro with clean data, so fulfillment and invoicing start without re-entry.
-
Intercom: REST API. Authentication: OAuth 2.0 for public apps or a workspace access token. Syspro: E.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8. Authentication: SYSPRO operator credentials exchanged for a session token. Stacksync manages authentication, retries, and rate limits on both sides.
-
Intercom: Conversations are composed of nested conversation parts (messages, notes, assignments), which matters when replicating full thread history. Syspro: The product targets discrete manufacturing and distribution, so the object model centers on inventory, jobs, and order documents. Stacksync's field mapping accounts for these differences between Intercom and Syspro without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Intercom and Syspro records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Intercom and Syspro connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Intercom–Syspro integration in-house.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Intercom and Syspro.
Popular · 8 of 386
-
Intercom ⇄ Infor M3 - Intercom ⇄ Infor WMS
-
Intercom ⇄ IQMS (DELMIAworks) -
Intercom ⇄ JobBOSS² -
Syspro ⇄ Nimble -
Syspro ⇄ Nutshell -
Syspro ⇄ Oracle CX Sales -
Syspro ⇄ Outreach
No integrations match .
