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ERP ⇄ Business productivity

Infor CloudSuite to SendGrid integration — real-time, two-way sync

Keep Infor CloudSuite and SendGrid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infor CloudSuite and SendGrid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between SendGrid and Infor CloudSuite.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. SendGrid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Single Sends, Unsubscribe Groups, Email Activity, Contacts in SendGrid with Customers, Suppliers / vendors, Sales orders, Purchase orders in Infor CloudSuite bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • Reconcile transactional email activity with support tickets so agents see what a customer was sent
  • Sync CRM contacts and their custom fields into SendGrid lists so campaign targeting reflects live sales data
  • Align the ERP customer master with billing and support systems so finance and CX share one account record.
  • Sync items, customers, and orders between CloudSuite and a CRM so sales quotes against live pricing and inventory.

Where SendGrid faces customers and Infor CloudSuite carries account records

Order, invoice, or account status from Infor CloudSuite appears alongside the customer in SendGrid, so front-line teams answer from live data.

Where SendGrid collects payments: transactions post through

Payment events sync into Infor CloudSuite as they occur, keeping the enterprise records current without manual entry.

Where Infor CloudSuite is the HR or people system of record

Worker and organization data from Infor CloudSuite stays current in SendGrid, so the tools people use daily reflect the org as it actually is.

What you can sync between Infor CloudSuite and SendGrid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CloudSuite objects SendGrid objects
Inventory balances On-hand quantities exposed so external channels quote against real stock. Segments Query-based contact groups whose membership SendGrid computes from contact fields.
GL journal entries Financial postings replicated for consolidated reporting. Categories Synced with incremental and full sync per the Stacksync docs.
Items Product and material masters synced to commerce, CRM, and planning tools. Senders Synced with incremental and full sync per the Stacksync docs.
Customers Account masters matched against CRM records in two-way syncs. Single Sends One-off marketing campaigns whose stats are read back for reporting.
Suppliers / vendors Procurement counterparties synced with sourcing and AP tools. Unsubscribe Groups Synced with incremental and full sync per the Stacksync docs.
Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. Email Activity Synced with incremental and full sync per the Stacksync docs.
What ships with Infor CloudSuite ⇄ SendGrid

Connect Infor CloudSuite and SendGrid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–SendGrid connection.

Real-time

Two-way sync

Changes in Infor CloudSuite or SendGrid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CloudSuite or SendGrid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CloudSuite or SendGrid record.

Observability

Monitoring

Track your Infor CloudSuite ⇄ SendGrid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and SendGrid.

How the Infor CloudSuite and SendGrid connectors work

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.

SendGrid

Integration surface
REST API (v3)
Authentication
API key (create in SendGrid Settings > API Keys with Custom Access / Full Access for the objects to sync; key begins with "SG")
Change detection
Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint; contact and list changes are detected by polling
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes
SendGrid setup guide
How it works

How to connect Infor CloudSuite to SendGrid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CloudSuite and SendGrid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CloudSuite connected
    SendGrid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CloudSuite and SendGrid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CloudSuite ⇄ SendGrid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CloudSuite SendGrid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infor CloudSuite and SendGrid integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor CloudSuite and SendGrid.

Popular · 8 of 386
All Infor CloudSuite integrations All SendGrid integrations Browse all integrations
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