Real-time
Two-way sync
Changes in Gorgias or Supabase instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Database
Gorgias to Supabase integration — real-time, two-way sync
Keep Gorgias and Supabase in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
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Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Supabase
Treat Gorgias like part of your database: its records live in Supabase as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Supabase, where it can be queried and joined like everything else.
Stacksync mirrors Customers, Users (agents), Tags, Satisfaction surveys from Gorgias into Schemas, auth.users, Row Level Security Policies, JSONB Columns in Supabase with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gorgias with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
- Sync ticket tags and CSAT results to analytics tools for support quality reporting.
- Push product events captured in Supabase Postgres to marketing tools for lifecycle campaigns
- Consolidate Supabase project data into a warehouse for analytics while keeping the app database as the system of record
Product events onto CRM records
Signup, usage, or lifecycle changes written to Supabase sync onto the matching records in Gorgias, giving go-to-market teams live product context.
Internal tools without API code
Back-office apps read and write the synced tables; Stacksync handles the Gorgias API, limits, and retries.
Trigger workflows from CRM changes
Field and stage updates in Gorgias arrive as row changes in Supabase, ready to drive jobs and notifications.
What you can sync between Gorgias and Supabase
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Supabase objects | |
|---|---|---|
| Tags Categorize tickets for routing and downstream analytics. | Database Functions Postgres functions that can transform or validate synced rows. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Storage Object Metadata File metadata rows that can be joined to synced application data. | |
| Events Activity records useful for auditing what happened on a ticket. | Tables Standard Postgres tables; the primary two-way sync target. | |
| Custom fields Extend tickets with brand-specific attributes. | Views Read-side projections exposed to outbound syncs. | |
| Tickets The central support object, aggregating a conversation across channels. | Schemas Namespaces (public and custom) that scope sync access. | |
| Messages Individual inbound and outbound messages attached to a ticket. | auth.users Managed authentication users, often mirrored into CRM or support systems. |
What ships with Gorgias ⇄ Supabase
Connect Gorgias and Supabase for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Supabase connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Supabase data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Supabase record.
Observability
Monitoring
Track your Gorgias ⇄ Supabase sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Supabase.
How the Gorgias and Supabase connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Supabase
- Integration surface
- Direct PostgreSQL wire protocol connection, plus an auto-generated REST API (PostgREST)
- Authentication
- Database credentials (connection string) for SQL access; API keys (anon / service role) for the REST layer
- Change detection
- Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime; database webhooks can also fire on row changes
- Capabilities
- read · write · CDC · webhooks
- Rate limits
- SQL access is bounded by connection limits (pooled connections are provided); the REST layer is subject to the platform's limits
How it works
How to connect Gorgias to Supabase — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Supabase with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Supabase
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Supabase objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ SupabaseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias SupabaseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Supabase integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Supabase: authenticate both systems, choose the objects to sync (such as Gorgias's Tags and Satisfaction surveys), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Gorgias and Supabase. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Supabase: Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime; database webhooks can also fire on row changes. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Gorgias side: Customers, Users (agents), Tags, Satisfaction surveys, plus custom fields where Gorgias exposes them. On the Supabase side: Schemas, auth.users, Row Level Security Policies, JSONB Columns. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Gorgias and Supabase: Product events onto CRM records; Internal tools without API code; Trigger workflows from CRM changes. Signup, usage, or lifecycle changes written to Supabase sync onto the matching records in Gorgias, giving go-to-market teams live product context.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Gorgias ⇄ Apache Cassandra -
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