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CRM ⇄ Accounting and finance

Gorgias to Hyperline integration — real-time, two-way sync

Keep Gorgias and Hyperline in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gorgias and Hyperline

Sync customers, invoices, and payment status between Hyperline and Gorgias in real time, so sales sees the money and finance sees the relationship.

Finance and sales describe the same customers in different systems. Gorgias knows the relationship: who the contacts are and what is in motion with the account. Hyperline knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.

Stacksync links Credit notes, Customers, Subscriptions, Products / prices in Hyperline to Messages, Customers, Users (agents), Tags in Gorgias with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.

Common use cases

  • Sync Hyperline customers and subscription status into a CRM so sales and success teams see billing state on the account record.
  • Push metered usage events from a product database into Hyperline to drive usage-based invoicing.
  • Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.

Where Gorgias tracks deals: closed-won creates the finance record

A won opportunity creates or updates the customer in Hyperline with the right billing details, so invoicing starts without re-keying.

Payment status on the account

Invoice and payment status from Hyperline appears on the account in Gorgias, so reps see overdue balances before they promise the next order.

Billing detail changes flow back

When a contact or address is corrected in Gorgias, Hyperline gets the update before the next invoice goes out.

What you can sync between Gorgias and Hyperline

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects Hyperline objects
Tickets The central support object, aggregating a conversation across channels. Credit notes Adjustments and refunds synced for accurate revenue reporting.
Messages Individual inbound and outbound messages attached to a ticket. Customers Billing accounts that syncs match against CRM and product records.
Customers Unified shopper profiles that merge identities across connected stores. Subscriptions Active plans and their lifecycle state, synced to show billing status elsewhere.
Users (agents) Support staff records used for assignment and workload reporting. Products / prices The catalog of products and price configurations referenced by subscriptions.
Tags Categorize tickets for routing and downstream analytics. Invoices Issued billing documents synced into accounting and reporting systems.
Satisfaction surveys CSAT responses synced out for support quality reporting. Payments Settlement records used to reconcile revenue against invoices.
What ships with Gorgias ⇄ Hyperline

Connect Gorgias and Hyperline for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Hyperline connection.

Real-time

Two-way sync

Changes in Gorgias or Hyperline instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or Hyperline data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or Hyperline record.

Observability

Monitoring

Track your Gorgias ⇄ Hyperline sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and Hyperline.

How the Gorgias and Hyperline connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

Hyperline

Integration surface
REST API
Authentication
API key (bearer token)
Change detection
Webhooks for billing events, with polling as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits.
How it works

How to connect Gorgias to Hyperline — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and Hyperline with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    Hyperline connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and Hyperline objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ Hyperline
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias Hyperline
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gorgias and Hyperline integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Hyperline.

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