Real-time
Two-way sync
Changes in Gladly or Starburst Enterprise instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Data warehouse
Gladly to Starburst Enterprise integration — real-time, two-way sync
Keep Gladly and Starburst Enterprise in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gladly and Starburst Enterprise
Sync Gladly into Starburst Enterprise continuously and push warehouse results back onto CRM records, one two-way connection instead of two pipelines.
The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.
Stacksync does both with one connection. Conversations, Conversation items, Agents, Topics from Gladly land in Starburst Enterprise as live tables, updated within seconds, and columns computed in Starburst Enterprise write back to fields in Gladly. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.
Common use cases
- Push conversation outcomes into a CRM so account teams see support context on their accounts.
- Sync Gladly customer profiles with an order database so agents see purchase history and profile updates flow back.
- Expose Iceberg or Hive lake tables to sync jobs through one SQL endpoint without moving the data first
- Consolidate reads from multiple databases behind a single connection instead of maintaining one integration per source
CRM analytics on live data
Accounts, contacts, and activity from Gladly are queryable in Starburst Enterprise moments after they change, so dashboards stop lagging the reality they describe.
Scores and segments back on the record
Lead scores, churn risk, or usage segments computed in Starburst Enterprise appear as fields in Gladly, where the people working accounts actually see them.
A single customer view
Join Gladly's relationship data with billing, product, and support data in Starburst Enterprise to build the customer picture the CRM alone cannot hold.
What you can sync between Gladly and Starburst Enterprise
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gladly objects | Starburst Enterprise objects | |
|---|---|---|
| Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching. | Views Engine-level SQL views used to shape federated data before syncing it out. | |
| Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses. | Materialized views Precomputed results that make repeated sync reads cheaper. | |
| Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation. | Columns Typed per the Trino type system, mapped from each source's native types. | |
| Agents User records used to attribute work in CX analytics. | Catalogs Each catalog maps to a connector (Iceberg, Hive, PostgreSQL, and others) exposing an external source. | |
| Topics Categorization applied to conversations; the key dimension for contact-driver reporting. | Schemas Namespaces within a catalog, mirroring the underlying source's databases or schemas. | |
| Tasks Follow-up work items created from external triggers or synced for workload reporting. | Tables Queryable relations; writes pass through to sources whose connectors support them. |
What ships with Gladly ⇄ Starburst Enterprise
Connect Gladly and Starburst Enterprise for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gladly–Starburst Enterprise connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gladly or Starburst Enterprise data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gladly or Starburst Enterprise record.
Observability
Monitoring
Track your Gladly ⇄ Starburst Enterprise sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gladly and Starburst Enterprise.
How the Gladly and Starburst Enterprise connectors work
Gladly
- Integration surface
- REST API
- Authentication
- API tokens used with basic authentication tied to an agent email
- Change detection
- Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Starburst Enterprise
- Integration surface
- ANSI SQL over JDBC/ODBC drivers and the Trino client REST protocol
- Authentication
- Deployment-dependent: username/password, LDAP, OAuth 2.0, or Kerberos
- Change detection
- Query-based polling; Starburst is a query engine and exposes no change log of its own
- Capabilities
- read · write
- Rate limits
- Throughput is governed by cluster sizing and resource groups rather than API quotas
How it works
How to connect Gladly to Starburst Enterprise — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gladly and Starburst Enterprise with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gladly
connected
Starburst Enterprise
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gladly and Starburst Enterprise objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gladly ⇄ Starburst EnterpriseCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gladly Starburst EnterpriseCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gladly and Starburst Enterprise integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gladly and Starburst Enterprise: authenticate both systems, choose the objects to sync (such as Gladly's Customer profiles and Conversations), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Yes — Stacksync ships production-grade connectors for both Gladly and Starburst Enterprise. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Gladly: Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports. On Starburst Enterprise: Query-based polling; Starburst is a query engine and exposes no change log of its own. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Gladly side: Conversations, Conversation items, Agents, Topics, plus custom fields where Gladly exposes them. On the Starburst Enterprise side: Catalogs, Schemas, Tables, Views. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Gladly and Starburst Enterprise: CRM analytics on live data; Scores and segments back on the record; A single customer view. Accounts, contacts, and activity from Gladly are queryable in Starburst Enterprise moments after they change, so dashboards stop lagging the reality they describe.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gladly and Starburst Enterprise.
Popular · 8 of 386
-
Gladly ⇄ Tinybird -
Gladly ⇄ Vertica -
Gladly ⇄ Yellowbrick -
Gladly ⇄ Snowflake -
Starburst Enterprise ⇄ Attio -
Starburst Enterprise ⇄ Pipedrive -
Starburst Enterprise ⇄ Zoho CRM -
Starburst Enterprise ⇄ Shopify
No integrations match .
