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CRM ⇄ Data warehouse

Gladly to Tinybird integration — real-time, two-way sync

Keep Gladly and Tinybird in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gladly and Tinybird

Sync Gladly into Tinybird continuously and push warehouse results back onto CRM records, one two-way connection instead of two pipelines.

The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.

Stacksync does both with one connection. Conversation items, Agents, Topics, Tasks from Gladly land in Tinybird as live tables, updated within seconds, and columns computed in Tinybird write back to fields in Gladly. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.

Common use cases

  • Keep customer attributes such as loyalty tier and lifetime value synced from a warehouse into Gladly profiles for routing and prioritization.
  • Push conversation outcomes into a CRM so account teams see support context on their accounts.
  • Compute aggregates in Tinybird and write the results back to CRM fields for scoring and routing.
  • Stream CRM activity such as deals and tickets into Tinybird Data Sources to power customer-facing dashboards.

Scores and segments back on the record

Lead scores, churn risk, or usage segments computed in Tinybird appear as fields in Gladly, where the people working accounts actually see them.

A single customer view

Join Gladly's relationship data with billing, product, and support data in Tinybird to build the customer picture the CRM alone cannot hold.

Cleanup that sticks

Deduplication and normalization done in Tinybird can be written back, so warehouse-side cleanup actually fixes the CRM.

What you can sync between Gladly and Tinybird

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gladly objects Tinybird objects
Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching. Materialized Views Pipes materialized into new Data Sources for pre-aggregation at ingest time.
Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses. Workspaces Project boundary that scopes Data Sources, Pipes, and tokens for a sync.
Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation. Tokens Scoped credentials that control read and append rights per resource.
Agents User records used to attribute work in CX analytics. Data Sources ClickHouse-backed tables that receive ingested rows; the write target for syncs into Tinybird.
Topics Categorization applied to conversations; the key dimension for contact-driver reporting. Pipes Chained SQL nodes that transform Data Sources into query-ready results.
Tasks Follow-up work items created from external triggers or synced for workload reporting. API Endpoints Published Pipe outputs exposed as parameterized HTTP queries; the main read surface.
What ships with Gladly ⇄ Tinybird

Connect Gladly and Tinybird for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gladly–Tinybird connection.

Real-time

Two-way sync

Changes in Gladly or Tinybird instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gladly or Tinybird data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gladly or Tinybird record.

Observability

Monitoring

Track your Gladly ⇄ Tinybird sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gladly and Tinybird.

How the Gladly and Tinybird connectors work

Gladly

Integration surface
REST API
Authentication
API tokens used with basic authentication tied to an agent email
Change detection
Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Tinybird

Integration surface
REST API (Events API for ingestion, published query endpoints) with a ClickHouse SQL dialect
Authentication
Scoped auth tokens
Change detection
Append-oriented ingestion; reads are pulled by querying published endpoints, no outbound CDC
Capabilities
read · write
Rate limits
Subject to the platform's ingestion and query rate limits; batch appends where possible.
How it works

How to connect Gladly to Tinybird — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gladly and Tinybird with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gladly connected
    Tinybird connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gladly and Tinybird objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gladly ⇄ Tinybird
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gladly Tinybird
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gladly and Tinybird integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gladly and Tinybird.

Popular · 8 of 386
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