Skip to content
CRM ⇄ Database

Gladly to Google AlloyDB integration — real-time, two-way sync

Keep Gladly and Google AlloyDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gladly and Google AlloyDB

Treat Gladly like part of your database: its records live in Google AlloyDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Google AlloyDB, where it can be queried and joined like everything else.

Stacksync mirrors Customer profiles, Conversations, Conversation items, Agents from Gladly into Databases, Schemas, Tables, Views in Google AlloyDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gladly with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Sync Gladly customer profiles with an order database so agents see purchase history and profile updates flow back.
  • Mirror conversations and topics into a warehouse for CX analytics and staffing models.
  • Mirror CRM objects into AlloyDB tables so product and internal tools query customer data with plain SQL.
  • Use logical replication to feed AlloyDB changes into warehouses or event pipelines without batch jobs.

Query the CRM like a database

Accounts, contacts, and custom objects from Gladly become tables in Google AlloyDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to Google AlloyDB sync onto the matching records in Gladly, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gladly API, limits, and retries.

What you can sync between Gladly and Google AlloyDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gladly objects Google AlloyDB objects
Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching. Replication Slots Logical replication artifacts that back log-based change capture.
Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses. Databases Standard PostgreSQL databases within an AlloyDB cluster that syncs connect to.
Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation. Schemas Namespaces used to separate synced SaaS data from application tables.
Agents User records used to attribute work in CX analytics. Tables Primary read/write target for bi-directional sync with CRMs and other systems.
Topics Categorization applied to conversations; the key dimension for contact-driver reporting. Views Curated projections used as read-only sync sources.
Tasks Follow-up work items created from external triggers or synced for workload reporting. Materialized Views Precomputed aggregates refreshed and synced outward on a schedule.
What ships with Gladly ⇄ Google AlloyDB

Connect Gladly and Google AlloyDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gladly–Google AlloyDB connection.

Real-time

Two-way sync

Changes in Gladly or Google AlloyDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gladly or Google AlloyDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gladly or Google AlloyDB record.

Observability

Monitoring

Track your Gladly ⇄ Google AlloyDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gladly and Google AlloyDB.

How the Gladly and Google AlloyDB connectors work

Gladly

Integration surface
REST API
Authentication
API tokens used with basic authentication tied to an agent email
Change detection
Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Google AlloyDB

Integration surface
SQL wire protocol (PostgreSQL-compatible), with connectivity through the AlloyDB Auth Proxy or private IP
Authentication
Database credentials or IAM database authentication
Change detection
Log-based CDC via PostgreSQL logical replication; polling on timestamp columns as a fallback
Capabilities
read · write · CDC
Rate limits
No API-style rate limits; throughput is bounded by instance size
How it works

How to connect Gladly to Google AlloyDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gladly and Google AlloyDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gladly connected
    Google AlloyDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gladly and Google AlloyDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gladly ⇄ Google AlloyDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gladly Google AlloyDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Gladly and Google AlloyDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gladly and Google AlloyDB.

Popular · 8 of 386
All Gladly integrations All Google AlloyDB integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own