Two-way sync
Changes in Front or Pigment instantly reflect in both systems. No stale data, no manual imports.
Keep Front and Pigment in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Pigment holds the financial truth: who the customers are, what they were billed, what they paid. Front is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Data imports, Users and permissions, Applications, Metrics in Pigment and Inboxes, Tags, Teammates, Channels in Front in sync, bi-directionally and in real time. Whatever records Front keeps and whatever events it produces, the overlap with Pigment is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Front-line teams see invoice and payment status from Pigment next to the customer they are helping, without logging into the finance system.
Payment and charge activity flows into Pigment as it happens, so the books reflect reality without manual reconciliation.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Front objects | Pigment objects | |
|---|---|---|
| Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. | Scenarios Versions such as budget, forecast, and actuals that give exported figures their context | |
| Comments Internal team notes on conversations; usually read-only in syncs. | Data imports Scheduled loads that bring actuals from ERPs, CRMs, and HRIS into the model | |
| Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. | Users and permissions Access controls governing which model areas a sync can touch | |
| Accounts Company groupings of contacts; kept aligned with CRM accounts. | Applications Planning models organized by domain such as finance, sales, or workforce | |
| Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. | Metrics Multidimensional values holding plans and actuals; the main target for inbound data | |
| Tags Labels applied to conversations; drive routing and category-level analytics. | Dimension lists Master data like accounts, products, or employees that metrics are sliced by |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Pigment connection.
Changes in Front or Pigment instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Front or Pigment data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Front or Pigment record.
Track your Front ⇄ Pigment sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Front and Pigment.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Front and Pigment with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Front and Pigment objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Front and Pigment: authenticate both systems, choose the objects to sync (such as Front's Messages and Comments), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Front and Pigment: Where Front tracks people or companies: one identity; Where Front handles customer conversations: billing context in view; Where Front collects payments or triggers charges: events land in Pigment. A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Pigment: REST-based import and export API. Authentication: API keys, issued separately for import and export. Stacksync manages authentication, retries, and rate limits on both sides.
Pigment: Actuals typically flow in from source systems on a schedule while plans and forecasts are edited inside Pigment, making it primarily a data destination. Front: The data model is conversation-centric: messages, comments, and tags attach to conversations rather than tickets, which shapes how support data maps to relational tables. Stacksync's field mapping accounts for these differences between Front and Pigment without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Front and Pigment records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Front and Pigment connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Front–Pigment integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Front and Pigment.