Two-way sync
Changes in eClinicalWorks or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
Keep eClinicalWorks and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever eClinicalWorks holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Allergies, Immunizations, Documents, Diagnostic reports in eClinicalWorks to Tasks, Campaigns, Custom modules, Accounts in SugarCRM with bi-directional, real-time sync. Activity and record changes in eClinicalWorks update the matching contact or account in SugarCRM, and CRM data flows the other way wherever eClinicalWorks can store and use it.
Enriched fields land directly on records in SugarCRM, and refreshes keep them from going stale.
Charges, refunds, and subscription changes appear on the account in SugarCRM, so revenue context lives with the relationship.
Owner, lifecycle stage, or account details from SugarCRM sync into eClinicalWorks, so people working there have the context without switching tools.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| eClinicalWorks objects | SugarCRM objects | |
|---|---|---|
| Patients Demographic records exposed via FHIR Patient resources and HL7 ADT feeds; the anchor for all clinical syncs. | Calls and Meetings Activity records used for engagement reporting. | |
| Appointments Scheduling records available via FHIR and HL7 SIU messages, synced for reminders and outreach. | Tasks Follow-ups attached to records across modules. | |
| Encounters Visit records tying diagnoses, providers, and billing context together. | Campaigns Marketing efforts tied back to leads and opportunities. | |
| Practitioners Provider records used to keep directories and scheduling systems consistent. | Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. | |
| Observations Labs and vitals, delivered via FHIR resources or HL7 ORU result messages. | Accounts Company records, the usual join key against ERP customer masters. | |
| Medications Prescription and medication-list data within the patient record. | Contacts People linked to accounts, synced with marketing and support systems. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every eClinicalWorks–SugarCRM connection.
Changes in eClinicalWorks or SugarCRM instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever eClinicalWorks or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single eClinicalWorks or SugarCRM record.
Track your eClinicalWorks ⇄ SugarCRM sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between eClinicalWorks and SugarCRM.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate eClinicalWorks and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the eClinicalWorks and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between eClinicalWorks and SugarCRM: authenticate both systems, choose the objects to sync (such as eClinicalWorks's Patients and Appointments), map fields visually, and changes propagate both ways in milliseconds — no code required.
eClinicalWorks: All patient data is PHI, so integrations must run under HIPAA business associate agreements with appropriate access controls. SugarCRM: Sugar deploys on-premise or in the cloud, so API reachability and network setup vary by installation. Stacksync's field mapping accounts for these differences between eClinicalWorks and SugarCRM without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means eClinicalWorks and SugarCRM records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed eClinicalWorks and SugarCRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom eClinicalWorks–SugarCRM integration in-house.
Yes — Stacksync ships production-grade connectors for both eClinicalWorks and SugarCRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on eClinicalWorks: HL7 interface feeds push event messages as they occur; the FHIR API is polled. On SugarCRM: Polling on date_modified; server-side web logic hooks can push record events to external URLs. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for eClinicalWorks and SugarCRM.