Two-way sync
Changes in eClinicalWorks or Outreach instantly reflect in both systems. No stale data, no manual imports.
Keep eClinicalWorks and Outreach in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever eClinicalWorks holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Diagnostic reports, Patients, Appointments, Encounters in eClinicalWorks to Mailings, Calls, Tasks, Opportunities in Outreach with bi-directional, real-time sync. Activity and record changes in eClinicalWorks update the matching contact or account in Outreach, and CRM data flows the other way wherever eClinicalWorks can store and use it.
Charges, refunds, and subscription changes appear on the account in Outreach, so revenue context lives with the relationship.
Owner, lifecycle stage, or account details from Outreach sync into eClinicalWorks, so people working there have the context without switching tools.
Prospects, sends, and replies sync into Outreach, keeping lead status current without manual imports.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| eClinicalWorks objects | Outreach objects | |
|---|---|---|
| Appointments Scheduling records available via FHIR and HL7 SIU messages, synced for reminders and outreach. | Prospects The people being engaged; the main record kept in sync with the CRM | |
| Encounters Visit records tying diagnoses, providers, and billing context together. | Accounts Companies grouping prospects, aligned with CRM account ownership | |
| Practitioners Provider records used to keep directories and scheduling systems consistent. | Sequences Multi-step cadences; synced as reference data for enrollment automation | |
| Observations Labs and vitals, delivered via FHIR resources or HL7 ORU result messages. | Sequence states Per-prospect enrollments; writing one adds a prospect to a cadence | |
| Medications Prescription and medication-list data within the patient record. | Mailings Sent emails with engagement data, pulled for activity analytics | |
| Allergies Allergy and intolerance entries in the clinical record. | Calls Logged call records synced into engagement reporting |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every eClinicalWorks–Outreach connection.
Changes in eClinicalWorks or Outreach instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever eClinicalWorks or Outreach data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single eClinicalWorks or Outreach record.
Track your eClinicalWorks ⇄ Outreach sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between eClinicalWorks and Outreach.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate eClinicalWorks and Outreach with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the eClinicalWorks and Outreach objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between eClinicalWorks and Outreach: authenticate both systems, choose the objects to sync (such as eClinicalWorks's Appointments and Encounters), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for eClinicalWorks and Outreach: Where eClinicalWorks processes payments; Where eClinicalWorks can store CRM context: fields kept current; Where eClinicalWorks runs outreach. Charges, refunds, and subscription changes appear on the account in Outreach, so revenue context lives with the relationship.
eClinicalWorks: FHIR R4 REST API plus HL7 v2 interfaces (ADT, SIU, ORU) through an interface engine. Authentication: OAuth 2.0 / SMART on FHIR for the FHIR API; site-configured credentials for HL7 interface connections. Outreach: REST API conforming to the JSON:API specification. Authentication: OAuth 2.0. Stacksync manages authentication, retries, and rate limits on both sides.
eClinicalWorks: All patient data is PHI, so integrations must run under HIPAA business associate agreements with appropriate access controls. Outreach: Webhook subscriptions can be registered per resource for create, update, and destroy events, enabling near-real-time outbound sync. Stacksync's field mapping accounts for these differences between eClinicalWorks and Outreach without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means eClinicalWorks and Outreach records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for eClinicalWorks and Outreach.