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Business productivity ⇄ CRM

eClinicalWorks to SAP Sales Cloud integration — real-time, two-way sync

Keep eClinicalWorks and SAP Sales Cloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect eClinicalWorks and SAP Sales Cloud

Sync what happens in eClinicalWorks with the customer records in SAP Sales Cloud, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever eClinicalWorks holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Appointments, Encounters, Practitioners, Observations in eClinicalWorks to Sales Quotes, Sales Orders, Activities, Products in SAP Sales Cloud with bi-directional, real-time sync. Activity and record changes in eClinicalWorks update the matching contact or account in SAP Sales Cloud, and CRM data flows the other way wherever eClinicalWorks can store and use it.

Common use cases

  • Sync patient demographics and appointments into a CRM so patient outreach and intake teams work from current data.
  • Land encounter and billing-context data in a warehouse for utilization and revenue-cycle reporting.
  • Bi-directional account and contact sync between SAP Sales Cloud and S/4HANA or a Postgres MDM layer so front and back office share one customer master.
  • Replicate opportunities and quotes to a warehouse for pipeline and forecast reporting outside SAP analytics.

Where eClinicalWorks can store CRM context: fields kept current

Owner, lifecycle stage, or account details from SAP Sales Cloud sync into eClinicalWorks, so people working there have the context without switching tools.

Where eClinicalWorks runs outreach

Prospects, sends, and replies sync into SAP Sales Cloud, keeping lead status current without manual imports.

Where eClinicalWorks supplies contact or company data

Enriched fields land directly on records in SAP Sales Cloud, and refreshes keep them from going stale.

What you can sync between eClinicalWorks and SAP Sales Cloud

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

eClinicalWorks objects SAP Sales Cloud objects
Practitioners Provider records used to keep directories and scheduling systems consistent. Contacts Person records linked to accounts, synced with marketing automation and enrichment sources.
Observations Labs and vitals, delivered via FHIR resources or HL7 ORU result messages. Individual Customers B2C customer records used in consumer-facing sales processes.
Medications Prescription and medication-list data within the patient record. Leads Inbound prospect records written from marketing systems and web forms.
Allergies Allergy and intolerance entries in the clinical record. Opportunities Pipeline records read for forecasting and warehouse reporting.
Immunizations Vaccination history exposed for registries and patient apps. Sales Quotes Quote documents often priced against ERP data and synced for order conversion.
Documents Clinical notes and attachments referenced from the chart. Sales Orders Order records exchanged with S/4HANA or ECC in lead-to-cash flows.
What ships with eClinicalWorks ⇄ SAP Sales Cloud

Connect eClinicalWorks and SAP Sales Cloud for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every eClinicalWorks–SAP Sales Cloud connection.

Real-time

Two-way sync

Changes in eClinicalWorks or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever eClinicalWorks or SAP Sales Cloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single eClinicalWorks or SAP Sales Cloud record.

Observability

Monitoring

Track your eClinicalWorks ⇄ SAP Sales Cloud sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between eClinicalWorks and SAP Sales Cloud.

How the eClinicalWorks and SAP Sales Cloud connectors work

eClinicalWorks

Integration surface
FHIR R4 REST API plus HL7 v2 interfaces (ADT, SIU, ORU) through an interface engine
Authentication
OAuth 2.0 / SMART on FHIR for the FHIR API; site-configured credentials for HL7 interface connections
Change detection
HL7 interface feeds push event messages as they occur; the FHIR API is polled
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits and interface throughput agreements

SAP Sales Cloud

Integration surface
OData API (v2) plus SOAP web services
Authentication
Basic auth or OAuth 2.0 (SAML bearer assertion)
Change detection
Polling on last-changed timestamps; event notifications can push change signals to an external endpoint
Capabilities
read · write · webhooks
How it works

How to connect eClinicalWorks to SAP Sales Cloud — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate eClinicalWorks and SAP Sales Cloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    eClinicalWorks connected
    SAP Sales Cloud connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the eClinicalWorks and SAP Sales Cloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · eClinicalWorks ⇄ SAP Sales Cloud
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    eClinicalWorks SAP Sales Cloud
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

eClinicalWorks and SAP Sales Cloud integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for eClinicalWorks and SAP Sales Cloud.

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