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CRM ⇄ ERP

Creatio CRM to SAP S/4HANA integration — real-time, two-way sync

Keep Creatio CRM and SAP S/4HANA in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Creatio CRM and SAP S/4HANA

Close the gap between front office and back office: Creatio CRM and SAP S/4HANA share customers and status in real time, in both directions.

Creatio CRM holds the customer relationship; SAP S/4HANA runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Contacts, Leads, Opportunities, Activities in Creatio CRM with Production Orders, Business Partners, Sales Orders, Purchase Orders in SAP S/4HANA field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync Creatio accounts and opportunities into a warehouse for pipeline and forecast reporting outside Creatio dashboards.
  • Two-way sync of accounts, orders, and products between Creatio and an ERP so sales and fulfillment share one record of truth.
  • Surface invoice and payment status from S/4HANA inside the CRM so account teams see open balances.
  • Replicate material master and pricing data to e-commerce and quoting tools.

Where SAP S/4HANA is the finance system of record: money status on the account

Invoice and payment state from SAP S/4HANA shows on the account in Creatio CRM, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where SAP S/4HANA manages people and org data: keep Creatio CRM aligned

Owners, territories, and org structure informed by SAP S/4HANA stay current in Creatio CRM.

What you can sync between Creatio CRM and SAP S/4HANA

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Creatio CRM objects SAP S/4HANA objects
Custom sections (objects) No-code custom entities, exposed through the same API as standard objects. Billing Documents (Invoices) Invoice data pushed to CRMs and payment or collections tools for finance visibility.
Accounts Company records at the center of Creatio's CRM model; commonly synced with ERP customer masters. Deliveries Outbound delivery status synced to customer-facing systems for order tracking.
Contacts Person records linked to accounts, activities, and cases. Journal Entries Financial postings read into warehouses and consolidation tools for reporting.
Leads Inbound interest records qualified into opportunities; synced for funnel reporting. Customer / Supplier Roles Role-specific views of Business Partners mapped to CRM account types.
Opportunities Deal records with stages and amounts used in revenue syncs. Production Orders Manufacturing order status surfaced in planning and operations tools.
Activities Tasks, calls, and meetings tied to records for engagement tracking. Business Partners Unified customer and supplier master records, the anchor entity for CRM-to-ERP account syncs.
What ships with Creatio CRM ⇄ SAP S/4HANA

Connect Creatio CRM and SAP S/4HANA for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Creatio CRM–SAP S/4HANA connection.

Real-time

Two-way sync

Changes in Creatio CRM or SAP S/4HANA instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Creatio CRM or SAP S/4HANA data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Creatio CRM or SAP S/4HANA record.

Observability

Monitoring

Track your Creatio CRM ⇄ SAP S/4HANA sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Creatio CRM and SAP S/4HANA.

How the Creatio CRM and SAP S/4HANA connectors work

Creatio CRM

Integration surface
OData REST API plus a proprietary DataService API
Authentication
OAuth 2.0 or cookie-based session authentication
Change detection
Polling on ModifiedOn system columns; outbound notifications require configuring business processes
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits

SAP S/4HANA

Integration surface
OData REST APIs (v2/v4), with SOAP, BAPI/RFC, and IDoc interfaces on on-premise editions
Authentication
OAuth 2.0 with communication arrangements on cloud editions; basic auth or certificate-based on-premise
Change detection
Polling on change timestamps exposed by the OData services; business events can be emitted through SAP's event infrastructure on cloud editions
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits, which vary by edition and communication arrangement
How it works

How to connect Creatio CRM to SAP S/4HANA — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Creatio CRM and SAP S/4HANA with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Creatio CRM connected
    SAP S/4HANA connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Creatio CRM and SAP S/4HANA objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Creatio CRM ⇄ SAP S/4HANA
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Creatio CRM SAP S/4HANA
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Creatio CRM and SAP S/4HANA integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Creatio CRM and SAP S/4HANA.

Popular · 8 of 386
All Creatio CRM integrations All SAP S/4HANA integrations Browse all integrations
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