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Business productivity ⇄ Database

ConnectWise to TiDB integration — real-time, two-way sync

Keep ConnectWise and TiDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect ConnectWise and TiDB

Mirror ConnectWise's data into TiDB so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like ConnectWise through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in TiDB.

Stacksync mirrors Service Tickets, Opportunities, Agreements, Projects from ConnectWise into Databases, Tables, Views, Columns in TiDB and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into ConnectWise, so the tool and the database never disagree.

Common use cases

  • Reconcile ConnectWise invoices and agreements against the accounting system to catch billing gaps.
  • Keep configuration (asset) records aligned with an external CMDB or RMM tool.
  • Stream row-level changes to a warehouse or Kafka via CDC for near-real-time analytics
  • Serve mixed transactional and analytical workloads on synced data using TiFlash columnar replicas

One integration pattern for the whole stack

Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.

Read ConnectWise with a query

Records from ConnectWise are ordinary rows in TiDB; join them, index them, and use them in application logic without touching the vendor API.

Automate ConnectWise from your codebase

Write to the synced tables in TiDB and Stacksync propagates the change into ConnectWise, replacing custom integration code.

What you can sync between ConnectWise and TiDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ConnectWise objects TiDB objects
Activities Sales and service activity records synced for engagement reporting. Columns MySQL-compatible types mapped to fields in the paired system.
Companies Client and prospect account records that anchor most other PSA data in a sync. Indexes Secondary indexes that keep incremental sync queries efficient.
Contacts People attached to companies, commonly synced against CRM contact records. Sequences Server-side ID generation relevant when external systems write rows.
Service Tickets Support and service desk tickets, including status, board, and priority fields. Databases MySQL-style schemas addressed by any MySQL-compatible client.
Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. Tables Row data stored in TiKV; the primary unit for reads, writes, and CDC.
Agreements Recurring contracts and managed-service agreements used for billing reconciliation. Views Logical views for shaping reads before syncing outward.
What ships with ConnectWise ⇄ TiDB

Connect ConnectWise and TiDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–TiDB connection.

Real-time

Two-way sync

Changes in ConnectWise or TiDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ConnectWise or TiDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ConnectWise or TiDB record.

Observability

Monitoring

Track your ConnectWise ⇄ TiDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ConnectWise and TiDB.

How the ConnectWise and TiDB connectors work

ConnectWise

Integration surface
REST API
Authentication
Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
Change detection
Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits per company and integration

TiDB

Integration surface
MySQL wire protocol (SQL)
Authentication
Database credentials (MySQL-compatible username/password)
Change detection
Log-based CDC via TiCDC, which captures row changes from TiKV and streams them to downstream sinks; polling also works
Capabilities
read · write · CDC
Rate limits
Throughput scales with cluster size rather than fixed API quotas
How it works

How to connect ConnectWise to TiDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ConnectWise and TiDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ConnectWise connected
    TiDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ConnectWise and TiDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ConnectWise ⇄ TiDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ConnectWise TiDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

ConnectWise and TiDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for ConnectWise and TiDB.

Popular · 8 of 386
All ConnectWise integrations All TiDB integrations Browse all integrations
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