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Database ⇄ CRM

CockroachDB to Gorgias integration — real-time, two-way sync

Keep CockroachDB and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect CockroachDB and Gorgias

Treat Gorgias like part of your database: its records live in CockroachDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in CockroachDB, where it can be queried and joined like everything else.

Stacksync mirrors Messages, Customers, Users (agents), Tags from Gorgias into Databases, Schemas, Tables, Views in CockroachDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gorgias with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
  • Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
  • Write application events from CockroachDB back to CRM fields to give go-to-market teams product context.
  • Use changefeeds to propagate row changes from a multi-region cluster into a warehouse or search index.

Trigger workflows from CRM changes

Field and stage updates in Gorgias arrive as row changes in CockroachDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Gorgias become tables in CockroachDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to CockroachDB sync onto the matching records in Gorgias, giving go-to-market teams live product context.

What you can sync between CockroachDB and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

CockroachDB objects Gorgias objects
Views Read-only projections used as curated sync sources. Custom fields Extend tickets with brand-specific attributes.
Indexes Secondary indexes that keep sync lookup queries fast on key columns. Tickets The central support object, aggregating a conversation across channels.
Sequences ID generators that matter when writes originate from an external system. Messages Individual inbound and outbound messages attached to a ticket.
Changefeeds Built-in CDC streams that emit row-level changes to external sinks. Customers Unified shopper profiles that merge identities across connected stores.
Databases Logical containers a sync connects to, addressed like PostgreSQL databases. Users (agents) Support staff records used for assignment and workload reporting.
Schemas Namespaces within a database used to isolate synced tables from application tables. Tags Categorize tickets for routing and downstream analytics.
What ships with CockroachDB ⇄ Gorgias

Connect CockroachDB and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every CockroachDB–Gorgias connection.

Real-time

Two-way sync

Changes in CockroachDB or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever CockroachDB or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single CockroachDB or Gorgias record.

Observability

Monitoring

Track your CockroachDB ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between CockroachDB and Gorgias.

How the CockroachDB and Gorgias connectors work

CockroachDB

Integration surface
SQL wire protocol (PostgreSQL-compatible)
Authentication
Database credentials with TLS; client certificates or SCRAM password auth
Change detection
CDC via changefeeds, which stream row-level changes; polling as a fallback
Capabilities
read · write · CDC
Rate limits
No API rate limits in the SaaS sense; throughput is bounded by cluster capacity

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect CockroachDB to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate CockroachDB and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    CockroachDB connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the CockroachDB and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · CockroachDB ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    CockroachDB Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

CockroachDB and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for CockroachDB and Gorgias.

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