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Database ⇄ CRM

DuckDB to Gorgias integration — real-time, two-way sync

Keep DuckDB and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect DuckDB and Gorgias

Treat Gorgias like part of your database: its records live in DuckDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in DuckDB, where it can be queried and joined like everything else.

Stacksync mirrors Users (agents), Tags, Satisfaction surveys, Events from Gorgias into Views, External files (Parquet/CSV/JSON), Attached databases, Database files in DuckDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gorgias with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.
  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Use DuckDB as a transform step: read synced Parquet exports, aggregate with SQL, and write results back to an operational database.
  • Sync SaaS data to Parquet on object storage and query it with DuckDB without standing up a warehouse.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gorgias API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Gorgias arrive as row changes in DuckDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Gorgias become tables in DuckDB you can join with application data directly.

What you can sync between DuckDB and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

DuckDB objects Gorgias objects
Attached databases Additional database files or external systems attached into one session for cross-source queries. Users (agents) Support staff records used for assignment and workload reporting.
Database files Single-file .duckdb databases that jobs read and write directly on disk or object storage. Tags Categorize tickets for routing and downstream analytics.
Schemas Namespaces within a database used to organize tables in sync outputs. Satisfaction surveys CSAT responses synced out for support quality reporting.
Tables Columnar tables created via SQL; the destination for materialized sync data. Events Activity records useful for auditing what happened on a ticket.
Views SQL views used to shape or filter data for downstream consumers. Custom fields Extend tickets with brand-specific attributes.
External files (Parquet/CSV/JSON) Files DuckDB queries in place without loading, common as a sync interchange format. Tickets The central support object, aggregating a conversation across channels.
What ships with DuckDB ⇄ Gorgias

Connect DuckDB and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every DuckDB–Gorgias connection.

Real-time

Two-way sync

Changes in DuckDB or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever DuckDB or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single DuckDB or Gorgias record.

Observability

Monitoring

Track your DuckDB ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between DuckDB and Gorgias.

How the DuckDB and Gorgias connectors work

DuckDB

Integration surface
In-process SQL engine via client libraries (Python, Node.js, JDBC, CLI); no server or network API by default
Authentication
None built in; access control is file-system level (MotherDuck adds token auth for its hosted service)
Change detection
Polling or full re-reads; no change feed or transaction log API
Capabilities
read · write
Rate limits
No API rate limits; throughput is bounded by local compute and I/O

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect DuckDB to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate DuckDB and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    DuckDB connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the DuckDB and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · DuckDB ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    DuckDB Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

DuckDB and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for DuckDB and Gorgias.

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